Senior Transport Manager

SUEZ; Poole; On-site; GBP 50,000 - 60,000; Full time

Job summary

A leading resource management company in Poole is seeking a Senior Service Delivery Manager to oversee depot operations. The role emphasizes maintaining efficiency, compliance, and a strong customer-first culture. Ideal candidates should have at least 2 years of managerial experience in a multi-drop logistics environment, alongside knowledge in regulatory compliance. This position offers excellent remuneration and benefits, promoting personal growth and a supportive workplace culture.

Benefits

Excellent remuneration packages

Family-friendly policies

Opportunities for personal growth

Qualifications

• Minimum of 2 years’ experience in a managerial position of a multi-drop logistics environment.
• Proven track record in route planning and service level improvements.
• Strong understanding of compliance in logistics.

Responsibilities

• Manage depot operations ensuring efficiency and compliance.
• Cultivate a customer-first culture among staff.
• Implement customer retention and growth strategies.

Skills

Managerial experience

Operational productivity

Customer service management

Team building

Financial skills

Education

IOSH or equivalent

Full CPC National Road Haulage

Tools

MS Excel

MS Word

Job description

What will I be doing?

• Overall managerial responsibility of the depot ensuring it operates efficiently, meeting agreed service levels and delivering our regional strategy.
• Ensure activities within operations are carried out with the highest regard to Compliance.
• Create a “customer first” culture that encourages staff to give their very best while working with our team to provide the best operational solutions.
• Through pro‑active driver management ensure minimal damage/ maintenance requirements to vehicles and efficient usage of fuel.
• Responsible for reviewing our offering and putting customer retention, growth and conversion strategies into action.

*** Internal Job Title - Senior Service Delivery Manager ***

What are the requirements?

• Background / Experience– minimum of 2 years’ experience in a managerial position of a multi‑drop logistics environment– high volume – low margin business, operated in a continuous improvement environment.
• Specific Knowledge– IOSH or equivalent, Full CPC National Road Haulage, Computer skills (MS, Excel, Word)
• Business understanding– strong financial/operational skills with track record of route planning / operational productivity and service level improvements.
• Compliance– understands the need to operate in a compliant manner whilst at the same time competing in a challenging environment.
• Customers (external and internal)– ability to relate to managing service levels, creating positive customer experience whilst managing expectations, maximising customer loyalty and profit levels.
• People– open communication skills, experience of building successful teams.

Who we are

SUEZ recycling and recovery UK is a forward‑thinking company recognised as one of the top places in the UK to work. We are proud of the fantastic opportunities for personal growth and development we offer our people. As we continue to develop and grow, you can play an important part in the essential work we are doing to make businesses and communities more sustainable.

Working at SUEZ recycling and recovery UK is not like most jobs – it means striving to secure our planet’s resources and being part of the resource revolution. By joining us, you will help to safeguard the environment and the public through essential waste and water management services, contribute to the sustainable development of communities, businesses and regions, and promote the emerging low‑carbon circular economy.

With a raft of benefits, family‑friendly policies and excellent remuneration packages, there’s never been a better time to join SUEZ recycling and recovery UK. A friendly and supportive place that you will love to work in, we believe creativity, clear communication and our drive for excellence are the keys to our success. If you share our thinking – and have the qualities we’re looking for – you could play a big part in our dedicated team.

To find out more or apply, please complete the application form and attach your CV.