Senior Third Party Claims Handler

Red Dot Commercial Limited; Piddinghoe; On-site; GBP 28,000 - 35,000; Full time

Job summary

A claims management company in the United Kingdom is seeking a Senior Third Party Claims Handler to manage and investigate complex claims. This full-time position involves leading liability enquiries, handling high-value cases, and supporting team members. The ideal candidate must have at least 2 years of motor claims experience, strong investigative skills, and a willingness to pursue industry qualifications. A competitive salary ranging from £28,000 to £35,000 is offered, along with various employee benefits.

Benefits

Enhanced holiday package

Birthday day off and seasonal shopping half-day

Contributory pension

Free on-site parking

Performance bonus opportunities

Qualifications

• Minimum 2 years of motor claims experience (Third Party or Credit Hire essential).
• Proven experience handling complex or high-value TPVD/TPPD files.
• Strong investigative skills and excellent attention to detail.

Responsibilities

• Managing a caseload of complex Third Party Vehicle Damage and Property Damage claims.
• Leading on liability enquiries and making confident, evidence-based decisions.
• Handling high-value losses and more contentious files.

Skills

Motor claims experience

Investigative skills

Communication and relationship-building

Attention to detail

Ability to manage workload

Education

CII Certificate or willingness to complete

GCSE English & Maths (C/4 or above) or equivalent

Job description

Senior Third Party Claims Handler

Full-time | Permanent

Egerton, Bolton | £28,000 - £35,000 depending on experience

Monday-Friday, 9am-5pm | Flexible working available

If you're an experienced Third Party Motor Claims professional looking for more responsibility, complex files, and greater autonomy, this senior role will suit you.

You’ll handle higher-value and more technical cases, carry out detailed liability investigations, and play a key role in maintaining quality across the team.

What You’ll Be Doing

• Managing a caseload of complex Third Party Vehicle Damage and Property Damage claims
• Leading on liability enquiries and making confident, evidence-based decisions
• Handling high-value losses and more contentious files
• Liaising with solicitors, insurers and accident management companies
• Identifying, investigating, and escalating potential fraud
• Supporting team members with knowledge sharing and technical guidance
• Delivering a consistently high level of service to all parties

What You’ll Need

• Minimum 2 years motor claims experience (Third Party or Credit Hire essential)
• Proven experience handling complex or high-value TPVD/TPPD files
• Strong investigative skills and excellent attention to detail
• Ability to manage a busy workload with accuracy
• Confident communication and relationship-building skills
• CII Certificate (or willingness to complete it with full support)
• GCSE English & Maths (C/4 or above) or equivalent

What’s On Offer

• Salary from £28k - £35k depending on experience
• Support with industry qualifications (including CII)
• Enhanced holiday package increasing with service
• Birthday day off and seasonal shopping half-day
• Holiday sell scheme
• Contributory pension
• Free on-site parking
• Casual dress code + free branded clothing
• Cycle to Work scheme
• Performance bonus opportunities
• Mental health and first aid support
• A positive, supportive working environment

Apply now to progress your insurance career with a business that backs your development.