Senior Third Party Claims Handler

Red Dot Commercial Limited; England; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading claims management company in the United Kingdom is seeking an experienced Senior Third Party Claims Handler. In this role, you will manage a caseload of complex vehicle damage and property damage claims, investigate liabilities, and support your team with technical guidance. The ideal candidate has at least 2 years of motor claims experience and strong investigative skills. This position offers significant responsibility and autonomy.

Qualifications

• Minimum 2 years motor claims experience (Third Party or Credit Hire essential).
• Proven experience handling complex or high-value TPVD/TPPD files.
• Ability to manage a busy workload with accuracy.

Responsibilities

• Managing a caseload of complex Third Party Vehicle Damage and Property Damage claims.
• Leading on liability enquiries and making confident, evidence-based decisions.
• Delivering a consistently high level of service to all parties.

Skills

Motor claims experience

Strong investigative skills

Attention to detail

Communication skills

Relationship-building skills

Education

CII Certificate or willingness to complete

GCSE English & Maths (C/4 or above) or equivalent

Job description

If you're an experienced Third Party Motor Claims professional looking for more responsibility, complex files, and greater autonomy, this senior role will suit you. You'll handle higher-value and more technical cases, carry out detailed liability investigations, and play a key role in maintaining quality across the team.

What You'll Be Doing: Senior Third Party Claims Handler

• Managing a caseload of complex Third Party Vehicle Damage and Property Damage claims
• Leading on liability enquiries and making confident, evidence-based decisions
• Handling high-value losses and more contentious files
• Liaising with solicitors, insurers and accident management companies
• Identifying, investigating, and escalating potential fraud
• Supporting team members with knowledge sharing and technical guidance
• Delivering a consistently high level of service to all parties

What You'll Need: Senior Third Party Claims Handler

• Minimum 2 years motor claims experience (Third Party or Credit Hire essential)
• Proven experience handling complex or high-value TPVD/TPPD files
• Strong investigative skills and excellent attention to detail
• Ability to manage a busy workload with accuracy
• Confident communication and relationship-building skills
• CII Certificate (or willingness to complete it with full support)
• GCSE English & Maths (C/4 or above) or equivalent