Senior Technical Specialist – EDM (Event Duration Monitoring)

Thames Water Utilities Limited; Reading; Hybrid; GBP 45,000 - 54,000; Full time

Job summary

A leading UK water company is seeking a Senior Technical Specialist – EDM to enhance their Event Duration Monitoring programme. This role involves ensuring compliance, improving performance, and providing technical support for maintenance of assets. Candidates should have a strong understanding of the water industry and excellent problem-solving skills. Competitive salary ranges from £45,000 to £54,000 annually, with additional benefits including a car allowance and generous pension scheme. Join a team committed to making a real difference in the water industry.

Benefits

26 days holiday, increasing to 30 with service

Performance-related pay plan

Generous pension scheme

Health and wellbeing benefits

Qualifications

• Strong understanding of the water industry, especially wastewater monitoring.
• Knowledge of regulatory requirements and Health & Safety standards.
• Excellent problem-solving and communication skills.
• Full valid driving licence required for site visits.

Responsibilities

• Support delivery of planned and reactive maintenance for EDM assets.
• Provide technical advice to field teams and contractors.
• Monitor performance and identify best practices.
• Conduct site visits and audits for compliance.

Skills

Understanding of the water industry

Problem-solving skills

Communication skills

Ability to work independently

Job description

Job title Senior Technical Specialist – EDM (Event Duration Monitoring) Ref 43199 Division Asset Operations & Capital Delivery Location Hybrid - Clearwater Court - RG1 8DB Contract type Permanent Full/Part-time Full-time Salary Competitive salary from £45,000 to £54,000 per annum. Plus Car Allowance of £4,500 per annum Job grade B Closing date 12/01/2026

Are you passionate about improving performance and making a real difference in the water industry? Join us as a Senior Technical Specialist – Event Duration Monitoring, where you’ll play a key role in ensuring our Event Duration Monitoring programme runs smoothly and meets regulatory targets. This is your chance to combine technical expertise with problem-solving skills to help us deliver for our customers and communities.

What you’ll be doing as a Senior Technical Specialist – EDM (Event Duration Monitoring)

As a Senior Technical Specialist – EDM, you’ll be responsible for supporting the delivery of planned and reactive maintenance for EDM assets, ensuring compliance and driving continuous improvement. You’ll provide technical advice to field teams and contractors, monitor performance, and help us achieve best practices across the board.

• Monitoring and improving maintenance delivery to reduce repeat visits and increase EDM asset and data availability.
• Supporting training and upskilling of field teams to improve success rates.
• Providing technical knowledge for optimal maintenance and commissioning.
• Carrying out site visits and audits to ensure Health & Safety compliance and identify best practice.
• Preparing and presenting performance data for internal and contractor meetings.
• Building strong stakeholder relationships to support the success of the EDM programme.
• Driving continuous improvement across SDM & EDM teams.

Essential criteria you’ll need

• A strong understanding of the water industry (wastewater monitoring experience is highly desirable).
• Knowledge of regulatory requirements and Health & Safety standards.
• Excellent problem‑solving and communication skills.
• Ability to work independently and as part of a team.
• A full valid driving licence (due to site visits).

Additional skills and experience that would make you stand out

• Experience with wastewater monitoring equipment.
• Proven track record of delivering excellent results in a technical environment.

What’s in it for you?

• Competitive salary from £45,000 to £54,000 per annum.
• Car Allowance – £4,500 per annum
• 26 days holiday per year, increasing to 30 with length of service (plus bank holidays).
• Performance‑related pay plan linked to company targets.
• Generous pension scheme through AON.
• Access to health and wellbeing benefits, including annual health MOTs, physiotherapy, counselling, Cycle to Work schemes, and more.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.