Senior Systems Analyst

National Grid; Warwick; Hybrid; GBP 47,000 - 52,000; Full time

Job summary

A leading energy company in the UK seeks a Senior Systems Analyst responsible for managing technology platforms within the legal department. This hybrid role involves overseeing invoicing processes, developing efficiencies, and collaborating with legal teams and external partners. With a competitive salary ranging from £47,442 to £51,664, the ideal candidate will have strong analytical skills and a proactive approach to problem-solving. Join a diverse and inclusive workplace committed to making a difference.

Benefits

Competitive salary

Contributory pension scheme

Flexible benefits including technology scheme

Qualifications

• Ability to conduct spend analysis and calculations.
• Proactive, solutions-oriented approach.
• Keen interest in developing bespoke systems for stakeholder needs.
• Good communication skills for stakeholder engagement.

Responsibilities

• Manage the invoicing process and ensure timely approvals.
• Lead relationship management calls with law firms.
• Develop processes to improve team efficiencies.
• Support and develop bespoke legal systems.

Skills

Analytical insight

High attention to detail

Interpersonal skills

Collaborative work

Tools

Legal Tracker

HighQ

Harvey (AI)

Persuit

Job description

About us

At National Grid, our commitment to a cleaner, greener energy future is powered by the dedication and ingenuity of our people. Join our team as a Senior Systems Analyst and be a part of something bigger-where your unique skills and passions can make a real difference. Together, we are superpowered.

The Senior Systems Analyst plays a pivotal role in supporting the efficient functioning of the legal department by managing our bespoke technology platforms, overseeing invoice and budget processes, facilitating training, and ensuring compliance. This role acts as a key liaison between legal teams, external law firms, and internal business units, ensuring seamless integration of systems and processes.

This is an 11-month secondment role

The role is hybrid, so you can enjoy working from home and our office in Warwick. We’d hope to see you in the office one or two days a week, and you’re welcome to be in the office more often if that would work best for you.

What you'll do

• Manage the invoicing process for our panel firm spend, including first line approval of invoices, approving rates in accordance with our agreed rates cards, ensuring process flow including that other approvers and payments team process on time.
• Collate our panel firm commercial information including rebates calculations, collation of data from the firms on other "value adds" given by the firms, ensuring continued accuracy of our spend dashboards and evolution or report production to support additional spend views requested.
• Lead quarterly relationship management calls with law firms and internal teams to promote effective collaboration, strengthen professional relationships, and proactively address operational challenges in particular any issues with the billing process.
• Develop processes within the team to improve efficiencies; identify areas of inefficiencies and strategically analyse ways to improve, such as cost savings, trends, poor data etc.
• Support, manage and develop our bespoke legal systems - Legal Tracker (spend management), HighQ (document management and business facing portals), Harvey (AI) and Persuit (mini tender tool). Having the appropriate knowledge to assist the team with using the systems, the ability to troubleshoot issues and to develop the build (training can be provided for this).
• Working with the Risk Management team to complete and submit our regulatory compliance reports.
• Manage queries from both internal and external interfaces.

What you'll have

• Analytical insight for reporting, dashboard creation, and data interpretation and ability to conduct spend analysis and calculations.
• High attention to detail and a proactive, solutions-oriented approach.
• Ability or a keen interest and aptitude for learning how to develop our bespoke systems to stakeholder needs (eg creating simple business facing pages), trial and support the launch of new features and troubleshoot problems.
• Good interpersonal, influencing and communication skills to ensure effective engagement with all relevant stakeholders.
• Ability to work collaboratively within multidisciplinary teams and business entities to support delivery.
• Ability to deliver training and support on our systems to small groups of stakeholders.

What you'll get

• A competitive salary of £47,442 - £51,664.
• A competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, a salary sacrifice technology scheme, support via the employee assistance line.
• We will also support with your development during your career with National Grid.

The closing date for this vacancy is 15th December 2025.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification. At National Grid, we are committed to building a diverse, inclusive, and authentic workplace for everyone. So, if you’re excited about this role but your experience or qualifications don’t match the job description exactly, we encourage you to apply anyway. You might just be the right person for our growing business in this role or another one.