Senior System Administrator

NHS; Dartford; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading healthcare provider in Dartford is looking for a Senior System Administrator to enhance patient information systems. The role involves project management, system maintenance, and liaising with 3rd party suppliers. Candidates should have excellent communication skills, a solid understanding of IT systems, and at least 4 years of NHS experience. The post offers a collaborative work environment and the opportunity to make a difference in patient care.

Qualifications

• Must have excellent verbal and written communication skills.
• Require a high level of computer literacy in software packages such as Excel, Word, and SQL.
• Need knowledge of specific systems such as RiO, eReferrals, and Care Identity Management.

Responsibilities

• Lead for any projects affecting the Trust's clinical systems.
• Project coordinate system upgrades and planned system downtime with 3rd party suppliers.
• Act as 2nd line support for the system admin team, resolving complex issues.

Skills

Excellent verbal and written communication skills

High level of computer literacy (Excel, Word, SQL)

Knowledge of RiO, eReferrals, Care Identity Management

Meticulous attention to detail

Flexible to work at short notice

Education

At least 4 years NHS experience

Tools

Microsoft Access

SQL

Job description

The ICT Department are seeking to fill a vacancy for a friendly, enthusiastic and knowledgeable Senior System Administrator with excellent customer service and project management skills.

This role will be responsible for the development of new functionality within existing systems, implementation of new systems and support/maintenance/configuration and fault finding of the Trusts patient information systems. They will need to liaise with 3rd Party Suppliers to resolve some incidents, develop resolution and process documentation. They will regularly floor walk at Trust sites to assist colleagues with their understanding of systems and coordinate planned system downtime and lead on all other team projects as required.

The post holder must have:

• Excellent verbal and written communication skills
• A high level of computer literacy on software packages such as Excel, Word and SQL
• Knowledge of specific systems such as RiO, eReferrals, Care Identity Management, Registration Authority (RA)
• Meticulous attention to detail
• At least 4 years NHS experience
• The flexibility to work at short notice from various Trust sites when required as well as remotely

Main duties of the job

Tasks will include:

• Understanding and interpreting complex issues through to resolution
• To advise on the development of new information systems
• Lead the information systems Change Advisory Board
• Produce and maintain team documentation such as user and process guides
• To maintain the data quality of the Trusts clinical systems
• To lead on relevant projects, planned system downtime and system upgrades.

About us

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes. We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

• We're Kind
• We Listen
• We Care

Job responsibilities

• To be the lead for any projects that have an effect on the Trusts clinical systems.
• To project coordinate system upgrades and planned system downtime with 3rd party suppliers. Managing a team of testers in the department as well as other staff in other relevant departments.
• Act as 2nd line support for the system admin team, dealing with and resolving the more complex issues that arise with the clinical systems.
• Triaging calls that come to the Change Advisory Board and either dealing with them or re-assigning as appropriate.

Qualifications

• Advanced knowledge/experience of Microsoft Access
• Knowledge/experience of SQL

Experience

• At least 4 years NHS experience
• NHS experience
• Knowledge of RiO, eReferrals, Care Identity Management
• System software knowledge

Knowledge

• Project Management
• Been involved in projects

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.