Senior Support Officer

Borough of Newham; Greater London; On-site; GBP 38,000 - 40,000; Full time

Job summary

A local government council in Greater London is seeking two Senior Support Officers to provide quality support to staff and residents in day services. Ideal candidates will have experience working with individuals with learning disabilities, particularly those with profound health needs. Responsibilities include leading support staff, enhancing resident lives, and developing new communication strategies. This role emphasizes an inclusive environment and requires a commitment to safeguarding vulnerable groups.

Qualifications

• Experience working with people with learning disabilities and special needs.
• Ability to motivate staff for excellent service delivery.
• Knowledge of strategies for communicating needs.

Responsibilities

• Provide support to staff and residents in day services.
• Develop strategies for effective communication for residents.
• Enhance quality of life for residents with profound disabilities.

Skills

Experience with learning disabilities

Staff management

Communication strategies

Job description

Senior Support Officer

Salary 38256 - 39276

Newham Council Community Opportunities are looking for two Senior Support Officers that are motivated and driven to providing good support to staff and residents whilst attending day services. If you are passionate about ensuring people with learning disabilities have their best lives and have fulfilling days we would like to hear from you. The resident group you will be working with will sometimes have additional health needs; someone with a good knowledge of working with people with profound learning disabilities would be an advantage.

Our two distinct services are as follows:

Positive Behaviour Support Service

This service supports people who may display behaviours that challenge. The role requires a lead with the staff group to develop strategies that enable people to explore new ways of communicating their needs. If you have the skills and ability to motivate staff to provide excellent services whilst enhancing people's lives we would like to hear from you.

Profound and Multiple Learning Disabilities Service

The Service supports Care Act eligible residents with Profound and Multiple Learning Disabilities. It is proposed the Service will be strengthened to provide more meaningful activities, consider the use of Technology Enabled Care, and work in partnership for the benefit of the residents with the ELFT Learning Disabilities Health Team.

We are looking for people who have experience of working with people with Learning Disabilities who have special needs or behaviours that challenge. Experience in managing or coordinating staff would be an advantage.

Additional Information

We are committed to creating an inclusive anti‑racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values and you bring the experience and skills we need, that’s all that matters to us.

The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement explaining in no more than two A4 pages why and how you meet the criteria for this role. We practice anonymised recruitment; please remove all personal information from any documents that you upload.

Closing date 7.12.25