Senior Service Manager

SGS Care Ltd; Newcastle-under-Lyme; On-site; GBP 47,000 - 55,000; Full time

Job summary

A caring organization is seeking a Senior Service Manager for their Children’s Home in Kidsgrove, Staffordshire. This role offers an annual salary between £47,500 and £55,000 plus performance-related bonuses of up to £18,000. The ideal candidate will have leadership experience in residential childcare, ensuring exceptional care in a nurturing environment. The organization emphasizes therapeutic support and continuous professional development opportunities.

Benefits

Up to £18,000 in annual performance-related bonuses

£5,000 relocation package

224 hours annual leave

Healthcare plan

Group Life Assurance

Qualifications

• 5 years in residential childcare experience required.
• 2 years in staff supervision and management experience required.

Responsibilities

• Inspire and manage a dedicated team.
• Ensure children receive outstanding care.
• Maintain a nurturing home environment.

Skills

Leadership

Emotional support

Child protection

Team management

Education

NVQ Level 3 in Children & Young People’s Workforce

Level 5 Diploma in Leadership and Management for Residential Childcare

Job description

Overview

Job Title: Senior Service Manager – Children’s Home

Location: Kidsgrove, Staffordshire

Salary: £47,500 – £55,000 + up to £18,000 in performance-related bonuses

Working Hours: Full-time

Service: Children’s Home

Service Users: Children & Young People (EBD, Trauma, Neglect, CSE, CCE, PSB)

Qualifications

• NVQ Level 3 in Children & Young People’s Workforce
• Level 5 Diploma in Leadership and Management for Residential Childcare (England)

Experience

• 5 years in residential childcare
• 2 years in staff supervision and management

Employment Type

Permanent

The Home

• Location: Kidsgrove, Staffordshire
• Type of YPs: EBD, Trauma, Neglect, CSE, CCE, PSB
• Ofsted Rating: Targeted “Good” or “Outstanding”
• Ratio of staff to children: High staff-to-child support ratio

Who we are looking for

We are seeking a passionate, resilient and experienced leader who can inspire and manage a dedicated team, ensuring children and young people receive outstanding care and a nurturing home environment.

Who you will be working for

• A growing organisation with a strong reputation for high-quality children’s residential services
• Operates multiple homes across the region
• Expansion plans in place with continued investment in services
• Offers a therapeutic model of care with designated psychologists, education services, and structured frameworks of support

Why this Home & Company

Progression Opportunity: Clear career pathways with further qualifications (including Level 7 and therapeutic training)

Qualification Opportunity: Extensive industry-leading training and development

Benefits:

• Up to £18,000 in annual performance-related bonuses
• £5,000 relocation package (if relocating for the role)
• 224 hours annual leave (increasing with service) + additional wellbeing and celebration leave days
• Long service and recognition awards (£200 – £600)
• MediCash healthcare plan (cashback on dental, optical, physio, etc.)
• Group Life Assurance (3x salary after probation)
• Engaging team culture with house holidays, staff events, and wellbeing initiatives

Ethos & Culture

Child-centred, therapeutic, inclusive, supportive, and committed to achieving “Good” or “Outstanding” in all homes.

Sponsorship is not available for this role.

How to Apply

If you are passionate about making a difference in the lives of children and young people and would like to join our client’s professional and dedicated team, we encourage you to apply today.

To apply for this rewarding opportunity, click the apply button or contact us for more information.

For more information or to book a confidential chat, please contact us at [e-mail]