Senior Service Designer User-Centred Public Sector Innovator

Methods; Manchester; Hybrid; GBP 40,000 - 65,000; Full time

Job summary

A leading IT Services Consultancy in Manchester is looking for a skilled individual to lead user-centered design practices. The role includes advocating for design best practices, collaborating in a multidisciplinary team, and mentoring junior members. Responsibilities involve creating service designs and communicating with users effectively. A supportive environment and extensive benefits are offered to encourage skill development and wellbeing.

Benefits

24/7 confidential employee assistance programme

25 days of annual leave plus bank holidays

Discretionary company bonus

Private medical insurance

Qualifications

• Experience in communicating abstract concepts effectively.
• Ability to run workshops and facilitate discussions.
• Participation in user research activities and prototype design.

Responsibilities

• Develop best practices for government services.
• Map user journeys and visualize design problems.
• Collaborate within a multidisciplinary team.

Skills

Design communication

Collaboration skills

Understanding technology constraints

Agile methodology

Education

Relevant industry experience

Job description

A leading IT Services Consultancy in Manchester is looking for a skilled individual to lead user-centered design practices. The role includes advocating for design best practices, collaborating in a multidisciplinary team, and mentoring junior members. Responsibilities involve creating service designs and communicating with users effectively. A supportive environment and extensive benefits are offered to encourage skill development and wellbeing.