Senior Service Designer - Remote-Friendly Govt Design

Methods Business and Digital Technology; Birmingham; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading IT consultancy in Birmingham is seeking a Service Designer to enhance public sector services. Your role will involve designing user-centered services, creating service maps, and collaborating in a multidisciplinary team. Required skills include strong communication, understanding technology constraints, and experience in agile environments. The position offers a supportive atmosphere with numerous growth opportunities and an attractive benefits package, including flexible working, wellness programs, and generous time off.

Benefits

Autonomy in skill development

Supportive collaborative environment

25 days annual leave

Life Assurance

Private Medical Insurance

Qualifications

• Demonstrable passion for service design with skills in communication.
• Experience in running workshops and collaborative design.
• Understanding user needs through research activities.

Responsibilities

• Identify and develop best practices for government service design.
• Advocate for user needs in service design.
• Create service maps and design blueprints.

Skills

Service design communication

Technology constraints understanding

Workshop facilitation

User research participation

Prototyping

Agile environment experience

Education

Relevant industry experience

Job description

A leading IT consultancy in Birmingham is seeking a Service Designer to enhance public sector services. Your role will involve designing user-centered services, creating service maps, and collaborating in a multidisciplinary team. Required skills include strong communication, understanding technology constraints, and experience in agile environments. The position offers a supportive atmosphere with numerous growth opportunities and an attractive benefits package, including flexible working, wellness programs, and generous time off.