Senior Scrum Master / Agile Coach

Axis; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading specialty insurance provider in Greater London seeks a Senior Scrum Master / Agile Coach to drive enterprise agility through coaching and mentoring. This role involves facilitating Scrum ceremonies, analyzing Agile metrics, and collaborating across teams to support Agile transformation initiatives. Ideal candidates will have proven experience as a Scrum Master, strong facilitation skills, and expertise with Agile tools like Jira and Azure DevOps. Comprehensive benefits include medical plans, retirement programs, and paid leave.

Benefits

Comprehensive medical plans

Health and wellness programs

Retirement plans

Paid annual leave

Qualifications

• Proven long-term experience as a Scrum Master, with a strong coaching background.
• Experience supporting Agile transformation efforts at team or organizational level.
• Strong facilitation, negotiation, and conflict resolution skills.

Responsibilities

• Facilitate Scrum ceremonies including daily stand-ups and sprint planning.
• Remove impediments and shield teams from external disruptions.
• Track and analyze Agile metrics to drive continuous improvement.

Skills

Agile mindset

Facilitation skills

Negotiation skills

Conflict resolution

Education

Bachelor’s degree in business or related field

Tools

Jira

Azure DevOps

Job description

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

How does this role contribute to our collective success?

This role drives enterprise agility by enabling high-performing teams and supporting organizational transformation. Through coaching, mentoring, and fostering an Agile mindset, the Senior Scrum Master / Agile Coach ensures alignment between delivery teams and business objectives, accelerating value delivery.

What will you do in this role?

• Facilitate Scrum ceremonies (daily stand‑ups, sprint planning, reviews, and retrospectives).
• Remove impediments and shield teams from external disruptions.
• Track and analyse Agile metrics (velocity, burndown, lead time) to drive continuous improvement.
• Foster a culture of transparency, collaboration, and accountability.
• Collaborate with stakeholders to ensure alignment of delivery with business outcomes.
• Coordinate with other Scrum Masters and Release Train Engineers to manage cross‑team dependencies.
• Coach and mentor teams, Product Owners, Junior Scrum Masters, and leadership on Agile principles, Scrum practices and processes.
• Support Agile transformation initiatives, including training, workshops, and change management activities.
• Advocate for Agile best practices and contribute to the growth of the Agile community within the organization.

You may also be required to take on additional duties, responsibilities, and activities appropriate to the nature of this role.

About You:

You combine technical expertise with strong interpersonal skills to enable Agile success.

You can:

• Lead and influence effectively across teams and leadership.
• Communicate complex concepts clearly to diverse audiences.
• Resolve challenges proactively and manage dependencies.
• Use data‑driven insights to improve performance.
• Mentor individuals and teams to advance Agile maturity.
• Collaborate across boundaries and adapt to dynamic environments.

What you need to have:

• Proven, long‑term experience as a Scrum Master, including experience in Coaching Agile.
• Proven ability to mentor teams and leadership to achieve Agile maturity.
• Demonstrated experience supporting Agile transformation efforts at team or organisational level.
• Strong facilitation, negotiation, and conflict resolution skills.
• Hands‑on experience with Agile tools (Jira, Azure DevOps).
• Experience with scaling frameworks such as SAFe or LeSS.

What we prefer you to have:

• Bachelor’s degree in business, Information Technology, or related field.
• Certified Scrum Master (CSM), SAFe Scrum Master (SSM), or equivalent.
• Advanced Agile certifications (e.g., ICP‑ACC, SAFe Program Consultant).

Role Factors:

Office presence: 3 days per week

What we offer:

Comprehensive benefits including medical plans for you and your family, health and wellness programs, retirement plans, paid annual leave, and much more.