Senior Scheduling & Account Manager – Vehicle Testing

Government Recruitment Service; Ipswich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A government agency in the United Kingdom is seeking a senior user/owner for strategic projects related to vehicle testing services. The successful candidate will engage with stakeholders, lead operational teams, and ensure effective service delivery. The position offers a comprehensive benefits package, including a generous pension scheme and annual leave. If you have experience in change delivery and strong communication skills, this role could be a great opportunity.

Benefits

Employer pension contribution of 28.97%

25 days annual leave plus bank holidays

Flexible working options

Responsibilities

• Interpret monitoring information and industry intelligence for insights.
• Provide regular reporting to internal stakeholders.
• Liaise with industry on service delivery standards.
• Set quality and service expectations for vehicle testing.
• Lead scheduling teams to ensure objective delivery.
• Develop relationships with operational teams and manage complaints.

Skills

Effective stakeholder engagement

Change delivery experience

Excellent communication skills

Report writing skills

Job description

A government agency in the United Kingdom is seeking a senior user/owner for strategic projects related to vehicle testing services. The successful candidate will engage with stakeholders, lead operational teams, and ensure effective service delivery. The position offers a comprehensive benefits package, including a generous pension scheme and annual leave. If you have experience in change delivery and strong communication skills, this role could be a great opportunity.