Senior Scheduling & Account Manager – Vehicle Testing

Government Recruitment Service; Inverness; On-site; GBP 60,000 - 80,000; Full time

Job summary

A governmental agency in Inverness is seeking a candidate to lead strategic projects impacting vehicle testing services. The role involves building relationships with customers, driving service improvements, and reporting insights to senior leaders. Ideal candidates will have experience in change management and excellent communication skills. This position offers significant benefits, including a generous pension scheme and annual leave.

Benefits

Employer pension contribution of 28.97%

25 days annual leave plus bank holidays

Flexible working options for work-life balance

Qualifications

• Experience of delivering change and engaging teams.
• Ability to build effective relationships with stakeholders.
• Excellent report writing and analytical skills.

Responsibilities

• Interpret monitoring data to gain insights into trends.
• Provide regular reporting to senior stakeholders.
• Lead operational liaison with industry on service delivery.
• Ensure performance of account management and scheduling teams.
• Develop relationships with internal stakeholders to resolve complaints.

Skills

Effective communication

Stakeholder engagement

Analytical skills

Leadership

Job description

A governmental agency in Inverness is seeking a candidate to lead strategic projects impacting vehicle testing services. The role involves building relationships with customers, driving service improvements, and reporting insights to senior leaders. Ideal candidates will have experience in change management and excellent communication skills. This position offers significant benefits, including a generous pension scheme and annual leave.