Senior Sales Manager

Aspire Recruitment; Liverpool City Region; On-site; GBP 37,000 - 45,000; Full time

Job summary

A leading legal business in Liverpool City Centre is seeking a Senior Sales Manager to drive revenue through effective team leadership and strategic sales initiatives. The ideal candidate will have a proven track record in a senior sales role within a call centre and possess strong leadership capabilities. This full-time position offers a competitive salary and benefits including annual leave and professional development opportunities.

Benefits

Competitive salary with bonuses

25 days holiday plus bank holidays

Birthday off

Me Time allowance

Loyalty scheme

Career progression opportunities

Qualifications

• Proven experience as a Senior Sales Manager in a call centre environment.
• Demonstrable track record of meeting or exceeding revenue targets.
• Experience in leading and developing multiple teams.

Responsibilities

• Lead and motivate sales teams to achieve KPIs.
• Develop and execute sales strategies for business growth.
• Monitor team performance and implement improvement plans.

Skills

Leadership skills

Sales acumen

Negotiation skills

Customer-focused

Problem-solving skills

Familiarity with FCA regulations

Tools

CRM systems

Microsoft Office tools

Job description

Job Title: Senior Sales Manager
Salary: £37,000 £45,000 per annum (Full-Time, Permanent, 35 hours)
Location: Liverpool City Centre (Office based)
Shifts: Flexibility to work between the hours of 9am and 8pm, Mon Sat

Are you a proven Senior Sales Manager with a strong track record of driving revenue, leading high-performing teams, and delivering results in a fast-paced call centre environment? We are looking for a Senior Sales Manager to join a well-known, growing legal business at their Liverpool City Centre head office.

This is an exciting opportunity to take ownership of the sales function, oversee multiple teams, and implement strategies that maximise performance, revenue, and customer satisfaction.

What You'll Do:

• Lead, mentor, and motivate multiple sales teams to achieve and exceed KPIs and revenue targets.
• Develop and execute sales strategies, campaigns, and initiatives to drive business growth.
• Monitor team performance, identify trends, and implement improvement plans.
• Conduct regular performance reviews, coaching sessions, and team meetings.
• Oversee recruitment, training, and development of sales staff to ensure a high-performing culture.
• Manage escalated sales opportunities and maintain excellent customer engagement standards.
• Work closely with marketing, product, and operations teams to align campaigns and maximise results.
• Ensure compliance with company policies, industry regulations, and data protection standards.

Key Skills & Experience We're Looking For:

• Proven experience as a Senior Sales Manager, Sales Team Leader, or similar senior sales role within a call centre.
• Strong leadership skills with the ability to inspire, coach, and develop multiple teams.
• Demonstrable track record of meeting or exceeding revenue targets.
• Excellent sales acumen, negotiation, and strategic planning abilities.
• Customer-focused with strong problem-solving and decision-making skills.
• Familiarity with FCA or Consumer Duty regulations is desirable.
• Proficient with CRM systems, call centre technology, and Microsoft Office tools.

Key Competencies:

• Target-driven with a passion for sales excellence.
• Ability to thrive in a high-pressure, fast-moving environment.
• Strong interpersonal and influencing skills.
• Analytical and strategic thinker with attention to detail.
• Collaborative and adaptable leadership style.

Benefits:

• Competitive salary with commission and performance-based bonuses.
• 25 days holiday per year plus bank holidays.
• Birthday off.
• Me Time allowance.
• Loyalty scheme.
• Car park salary sacrifice scheme.
• Career progression and professional development opportunities.

Apply today to be part of a team that values integrity, client service, and continuous growth.