Senior Sales Executive

Keepmoat Homes; Scarborough; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading housing developer is seeking a Senior Sales Executive to join their team in Scarborough. The role involves supporting customers during the buying process, providing excellent customer service, and collaborating with the Sales Manager. Candidates should have strong sales skills, relevant experience, and be educated to GCSE level in English and Maths. A valid UK driving license is also required. This is an excellent opportunity for someone passionate about customer satisfaction.

Qualifications

• Proven experience in a sales position.
• Ability to build relationships and engage customers.
• Valid UK driving license required.

Responsibilities

• Support customers through the buying process.
• Maintain contact with customers for updates and follow-ups.
• Organize show home and sales information center presentations.

Skills

Customer service

Sales and negotiation

Communication

Collaboration

Initiative and drive

Education

GCSE or equivalent in English and Maths

Formal sales/customer service qualifications

Job description

Main purpose of the role

We have an exciting opportunity for a Senior Sales Executive to be based from our Oriens Field site in Scarborough and support our thriving Yorkshire East region, who have a robust and secure plan for future developments. The Senior Sales Executive will support at developments across the region. The successful candidate will work Thursday to Monday, providing a professional service to all our customers and potential customers, with the aim of achieving sales and financial targets on allocated development and contributing to customer delight.

The Senior Sales Executive will support the customer through the buying process; both in person at the sales complex and via telephone and email. They will maintain contact with our customers through updates on promotions, and keep existing customers updated on all aspect of build, sales and progression. They will also ensure the standard follow up procedures are adhered to and that all complaints and issues from customers are responded to.

The successful candidate will work closely with the Sales Manager to support the Sales Managers with mentoring and developing new starters and existing employees and being a point of resource contact for them. They will also work closely with them from the start of the process to ensure targets are met, sales are closed, and deposits taken within set guidelines, working with third parties such as banks, solicitors and estate agents to progress each sale through to completion in a timely manner.

The Senior Sales Executive will also be responsible for opening the show home, organising the presentation of the Sales Information Centre, Show Home and Landscaping, including signage and cleanliness.

The Senior Sales Executive will deputise for the Sales Manager where appropriate as well as being responsible for the collation of weekly and weekend sales reports and providing a robust summary of the weekend activity.

HS&S Responsibilities

To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards.

Skills, knowledge & experience

We are looking for someone who fits with our core values here at Keepmoat; they will be passionate about customer service and possess strong initiative, drive and enthusiasm to work with Centre of Excellence guidelines. They will have proven experience working in a similar position using their sales and negotiation skills to build relationships with customers. They will be collaborative, with excellent communication skills and the ability to interact with different types of people. They will take a straightforward approach, honest, open and friendly with our customers. They will be open minded, flexible and creative with a progressive mind set and ability to see the bigger picture.

Education & qualifications

Essential

Educated to GCSE or equivalent standard in English and Maths. Valid UK driving license

Desirable

Formal sales/customer service specific qualifications

If this sounds like you, please apply now. As the above is not an exhaustive list of responsibilities, for more information including a full job description and person specification, please [e-mail]