Senior Sales Engineer

Novum Global; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading legal tech company in London is looking for an experienced Senior Sales Engineer. This role involves supporting the sales team by delivering technical demonstrations and addressing customer technical queries. Ideal candidates will have over 5 years of experience in a pre-sales or sales engineering role, with strong communication skills and a solid understanding of SaaS products. The position offers competitive compensation and opportunities for career growth within a global expansion framework.

Benefits

Competitive compensation

Career growth opportunities

Qualifications

• 5+ years in technical pre-sales or sales engineering role, ideally in legal tech.
• Strong understanding of SaaS products and data security/compliance.
• Experience with enterprise customer implementations.

Responsibilities

• Lead technical demos and workshops for prospective clients.
• Collaborate with Sales, Customer Success, Product, and Engineering teams.
• Guide onboarding and initial product setup for new clients.

Skills

Technical product demos

Data integration

Communication skills

SaaS products knowledge

Problem-solving skills

Job description

Role Summary

As Senior Sales Engineer, you’ll act as the technical between our product and prospective law-firm customers. Your primary responsibility will be to support the sales team with deep product knowledge, deliver technically credible demos / proof-of-concepts, address technical questions, and architect solutions that align with prospective clients’ workflows, data structures, and compliance requirements. You will play a key role in sales cycles — particularly consultative, enterprise-level deals — helping to position us as the growth platform of choice for mid-market and large law firms.

Key Responsibilities

• Pre-Sales Engineering & Demos: Lead and deliver technical demonstrations, product walk-throughs, proof-of-concept (POC) sessions, workshops, and pilot implementations for prospective clients.
• Solution Architecture: Work with prospects to understand their existing systems (e.g. email servers, email/calendar integrations, firm data models, privacy/compliance requirements) and design scalable, secure integrations and configurations using our product.
• Technical Consultations: Address technical questions and objections, including data security, migration, compliance, integration capability, scalability, and custom workflows.
• Customisation & Implementation Support: Guide onboarding and early setup, help configure custom fields, workflows, tags, segmentation, pipeline definitions, data enrichment rules, and “Who-Knows-Who” / relationship-mapping features.
• Cross-Functional Collaboration: Work closely with Sales, Customer Success, Product, and Engineering teams — feeding back real customer requirements, shaping product road-map, and ensuring smooth hand-off from sales to implementation.
• Thought Leadership & Trust Building: Act as a trusted advisor to prospective clients (senior partners, BD/marketing leads, IT-management), presenting industry best practices for legal-industry adoption, data hygiene, and firm-wide collaboration.
• Supporting Enterprise Sales Cycle: Support complex, multi-stakeholder sales cycles typical in law firms — from initial interest through to contract signing and long‑term strategic adoption.

Required Qualifications & Experience

• 5+ years in a technical pre‑sales / sales‑engineering / solutions‑engineering / enterprise‑sales‑enablement role — ideally in B2B SaaS / vertical SaaS or legal‑tech.
• Strong understanding of SaaS products, data integration, APIs, data security/compliance, and enterprise deployment models.
• Demonstrable experience delivering technical product demos, POCs, or implementations to enterprise customers; ideally working with professional‑services firms (e.g. legal, consulting, finance) or other heavily regulated industries.
• Excellent communication skills — able to speak credibly with both technical and non‑technical stakeholders (e.g. IT, BD / marketing, firm partners).
• Ability to quickly grasp domain‑specific challenges — notably the workflows, privacy/compliance and collaboration requirements of law firms.
• Consultative mindset with strong problem‑solving skills; ability to design tailored solutions that meet clients’ operational, compliance, and growth needs.
• Willingness to travel occasionally (if required for client workshops / onboarding) and work across time zones if supporting global clients.
• Bonus: prior exposure to legal‑tech products for professional services, or experience selling to law firms / regulated professional services firms.

What Success Looks Like (First 6–12 Months)

• Deliver compelling technical demos and POCs that result in successful enterprise sales closures.
• Efficiently onboard first wave of new clients, ensuring positive configuration and integration of our products into their workflows — leading to quick time‑to‑value.
• Build a repeatable playbook for technical sales and onboarding for enterprise law‑firm clients.
• Provide structured feedback to Product to influence roadmap (integrations, compliance features, custom workflows) based on market needs.
• Establish strong credibility with prospective and seeded clients — becoming a trusted technical advisor for law‑firm BD, marketing, and IT leadership.

What weOffer

• Opportunity to join a high‑growth, well‑funded legal‑tech company with global expansion plans.
• A chance to redefine workflows for professional services — helping law firms transform relationship data into real growth.
• Exposure to enterprise‑level legal‑industry clients across multiple geographies — complex and high‑impact selling and implementation cycles.
• Competitive compensation, often combining base salary, commissions / incentive structuring, and career growth opportunities as the company scales (for senior hires).