Senior Sales Consultant

Molton Brown; York and North Yorkshire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury retail brand is seeking an engaging Retail Supervisor to oversee the sales floor in York. You will drive and motivate the team to meet sales targets, ensuring exceptional customer service through personal selling and detailed product knowledge. Ideal candidates have at least 2 years in retail and supervisory experience, coupled with strong communication skills and personal grooming standards. Enjoy benefits like a competitive hourly rate, staff discounts, and opportunities for professional development.

Benefits

Hourly rate of £13.60

50% staff discount

22 days holiday + Bank Holidays

Birthday off

Quarterly store bonus scheme

Free product allocation

Healthcare Plan

Wellbeing Support

Company Pension Scheme

Ongoing development opportunities

Qualifications

• Minimum 2 years experience in retail.
• Experience working in a supervisory capacity.
• Ability to influence and motivate a team.

Responsibilities

• Oversee the running of the sales floor.
• Drive and motivate the team to achieve store sales and KPIs.
• Model and deliver the principles of customer service.
• Assist with general store-related tasks.

Skills

Excellent communication skills

Team motivation

Leadership

Personal grooming standards

Job description

As a key support to the management team, you will over‑see the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPI's. You will be an engaging communicator, with a flair for leadership, as well as coaching and training. As a strong brand ambassador, you will model delivering the principles of our customer service program, providing detailed product knowledge to our customers and ensuring our sales consultants have the tools to do the same. Using a personalised selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store‑related tasks, including stock management, cleaning and replenishment.

The ideal candidate will have a minimum of 2 years experience working in retail, as well as experience working at a supervisory capacity. You will have excellent communication skills, with the ability to influence and motivate a team to achieve both store and personal KPI's. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values and have flexibility in your working arrangements to be able to suit business requirements.

Benefits

• An hourly rate of £13.60
• A 50% staff discount to use on all of your favourite Molton Brown products
• 22 days holiday + Bank Holidays
• A day off for your birthday
• A quarterly store bonus scheme up to 0.35% of retail sales if store targets are reached
• Free product allocation every quarter up to 5 Molton Brown eligible items!
• Access to discounts/cashbacks from high street retailers
• Enhanced family leave
• Healthcare Plan
• Wellbeing Support
• Recognition Awards
• Season Ticket Loans / Cycle To Work Scheme
• Ongoing development and the opportunity to enhance your skills
• A company where your voice will be heard and your opinion matters!
• Company Pension Scheme
• Learning and development opportunities within our business and across our brands