Senior Retail FX Branch Leader

Eurochange; Houghton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services company is seeking a Retail Bureau Manager to lead their team in providing exceptional customer service and driving sales performance. The ideal candidate will have proven experience in retail or financial services, strong leadership skills, and a passion for customer relationship building. This role offers great perks, including holiday, discounts, and a supportive work environment.

Benefits

Colleague Rate on Travel Money

28 days holiday

High Street Discounts

Free 24/7 virtual GP service

Cycle to Work Scheme

Employee Wellbeing & Financial Support

Life Assurance

Recognition Awards

Qualifications

• Proven experience leading teams in retail or financial services.
• A commercial mindset with a track record of exceeding sales targets.
• Strong leadership skills with ability to motivate and develop others.

Responsibilities

• Drive revenue and profitability through excellent customer service.
• Lead a high-performing team and conduct regular cash reconciliations.
• Ensure compliance with AML, KYC, and maintain high standards.

Skills

Leadership skills

Customer service

Sales strategies

Financial acumen

Problem-solving

Job description

A leading financial services company is seeking a Retail Bureau Manager to lead their team in providing exceptional customer service and driving sales performance. The ideal candidate will have proven experience in retail or financial services, strong leadership skills, and a passion for customer relationship building. This role offers great perks, including holiday, discounts, and a supportive work environment.