Senior Residential Services Officer (Adults)

HAMPSHIRE COUNTY COUNCIL; Winchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local authority in England is seeking a Senior Residential Services Officer to lead a dedicated care team at Upton Grey Close. This role involves ensuring high-quality service delivery and compliance with care standards while supporting individuals with diverse needs. Candidates should have a strong background in social care, possess leadership qualities, and demonstrate excellent communication skills. A commitment to personal development and a competitive benefits package are offered, along with a comprehensive induction programme.

Benefits

Generous annual leave entitlement

Occupational sick pay

Access to Local Government Pension Scheme

Employee Assistance Programme

Qualifications

• Successful track record in a social care setting with knowledge of regulations.
• Ability to mentor others to deliver high standards of care.
• Experience working with diverse physical, mental, and emotional needs.

Responsibilities

• Support the Registered Manager in service delivery.
• Contribute ideas for the smooth running of the home.
• Assist with personal care, medication, and communication.
• Ensure compliance with CQC and care standards.

Skills

Strong team player

Excellent communication skills

Confidence to lead and motivate

Empathy and compassion

Education

QCF Diploma Level 5 in Leadership for Health and Social Care

Job description

Overview

As a Senior Residential Services Officer, you’ll work alongside another Senior Residential Officer to provide leadership support to our friendly and supportive care team. Upton Grey Close is a long stay CQC registered residential home for adults with learning disabilities.

We welcome visits to Upton Grey Close if you would like a tour around the facilities before applying; please don’t hesitate to get in touch to arrange this.

What you’ll do

• Support the Registered Manager, ensuring high-quality service delivery, deputising as required.
• Contribute ideas to enable the smooth running of the home.
• Work with individuals with diverse physical, mental, social, and emotional needs.
• Use a person-centred approach to focus on strengths and promote independence. Tailor support to each individuals needs.
• Assist with eating and drinking, medication, personal care, and communication.
• Ensure compliance with CQC and Care standards, following internal policies and practices.

What we’re looking for

• Successful track record working in a social care setting with a good understanding of relevant Social Care regulations.
• Confidence to lead, support and motivate others.
• Strong team player, mentoring others to deliver high standards of care.
• Excellent communication, collaboration and relationship-building skills.
• Positive role-model of our core values, demonstrating patience, empathy and compassion.

Why join us?

• Comprehensive induction programme, enabling you to do a first-class job as a Senior Residential Services Officer.
• Commitment to your personal development. We can support you to undertake a QCF Diploma Level 5 in Leadership for Health and Social Care (Adults).
• Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
• Competitive benefits package, including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme.

Schedule and eligibility

As this is a 24/7 service, you’ll be required to work a shift pattern to respond to the demands of the service. Your working pattern will include working every other weekend and a variety of shifts including early, late, sleep-in shifts and bank holidays for which enhancements will be paid in line with the HCC salary policy.

To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details.

Applicants can expect to hear from us within two weeks of the advertised closing date.

Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.

Other roles you may have experience of could include: Senior Support Worker, Senior Care Assistant, Senior Care Worker, Senior Health Care Assistant, Senior Carer, Senior Residential Support Worker, Senior Support Worker, Therapeutic Support Worker, Life Skills Coordinator, Wellbeing Coordinator, Positive Behaviour Support Worker, Wellbeing and Community Support, House Parent, Night Support Worker, Night Carer, Night Care Assistant, Community Care Assistant and Personal Care Giver.