Senior Remote Automotive Diagnostic Specialist

ECU Testing Ltd; Heanor; On-site; GBP 30,000 - 45,000; Full time

Job summary

A specialized automotive diagnostics company in the UK is seeking a Master Diagnostic Support Technician. In this phone-based role, you will provide remote technical assistance to trade garages and workshops, utilizing your extensive experience in automotive diagnostics. You’ll be part of a dynamic team focused on resolving complex vehicle faults efficiently. Comprehensive training and excellent career progression opportunities are provided.

Benefits

32 days holiday per year

Free uniform and PPE

Free takeaway meal every Friday

Access to a fully equipped company gym

Birthday gifts and team-building events

Fully funded Christmas party

Qualifications

• 5+ years of experience in the automotive industry.
• Excellent understanding of modern vehicle electronics and ECU systems.
• Comfortable working in a phone-based, team-oriented technical environment.

Responsibilities

• Provide professional remote technical support to trade garages.
• Diagnose complex vehicle faults using structured questioning.
• Collaborate with internal technical departments to resolve customer issues.

Skills

Automotive diagnostics

Technical support

Communication skills

Analytical skills

Job description

A specialized automotive diagnostics company in the UK is seeking a Master Diagnostic Support Technician. In this phone-based role, you will provide remote technical assistance to trade garages and workshops, utilizing your extensive experience in automotive diagnostics. You’ll be part of a dynamic team focused on resolving complex vehicle faults efficiently. Comprehensive training and excellent career progression opportunities are provided.