Senior Receptionist

Michael Page (UK); Windsor; On-site; GBP 28,000 - 33,000; Full time

Job summary

A reputable construction firm in Windsor is looking for a Senior Receptionist to join their team. The successful candidate will be responsible for delivering exceptional customer service, managing inquiries, and maintaining a professional environment. Applicants should have previous experience in customer-facing roles, strong communication skills, and proficiency in computer applications. This permanent position offers a competitive salary in a supportive workplace culture.

Benefits

Competitive salary

Professional company culture

Career advancement opportunities

Qualifications

• Previous experience in a reception or customer-facing role.
• Strong organisational and multi-tasking abilities.
• Proficiency in using booking and reservation systems.

Responsibilities

• Present information clearly to customers.
• Resolve customer or client enquiries.
• Maintain a professional manner in all interactions.

Skills

Strong communication skills

Organisational skills

Interpersonal skills

Computer proficiency

Customer service orientation

Job description

• Friendly environment in the heart of Windsor as a Senior Receptionist
• Customer service orientated and a great team to work in

About Our Client

The company is a well-established organisation in the construction industry, renowned for its commitment to providing high-quality services. As part of a medium-sized team, the company takes pride in delivering exceptional experiences to its customers.

Job Description

The Senior Receptionist will have:

• Familiarity with computer packages such as Microsoft Office
• Strong communication skills, particularly the ability to present information clearly
• Resolving customer or client enquiries and communicating messages to relevant team members
• Helping to build rapport with customers and clients by remembering them and their relationship to the business
• Accepting and delivering business mail
• Maintaining a professional manner in all customer interactions
• Monitoring building security and reporting any suspicious activity to security personnel or senior staff
• Offering refreshments to waiting clients

The Successful Applicant

A successful Senior Receptionist should have:

• Previous experience in a reception or customer-facing role
• Strong organisational and multi-tasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in using booking and reservation systems.
• A proactive and solution-oriented approach to challenges.
• A professional attitude and a keen eye for detail

What's on Offer

• Competitive salary ranging from £28,500 to £32,500 per annum.
• Opportunity to work in a well-regarded organisation within the construction industry.
• A permanent position based in Windsor.
• Supportive and professional company culture.

This is an excellent opportunity for an experienced Senior Receptionist to advance their career. Apply now to join a team dedicated to delivering outstanding service.