Senior Receptionist

Star Academies; Birmingham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A multi-academy trust in Birmingham is seeking a committed individual to join its business support team. This role requires someone with strong organisational skills and a passion for customer service, who can deliver exceptional support to both students and faculty. The ideal candidate will have 5 GCSEs including English and Maths, along with prior administrative experience in an educational setting. The position offers a rewarding opportunity to contribute to the development of young future leaders.

Benefits

Professional development opportunities

Mentoring and training programs

Qualifications

• Extensive experience in an administrative/reception role.
• Experience of working within an educational environment.
• Knowledge of IT software packages and their application in schools.

Responsibilities

• Provide exceptional business support services to pupils and teachers.
• Develop relationships across the school and the Star community.

Skills

Organisational skills

Customer service expertise

Interpersonal skills

Education

5 GCSEs including English and Maths at grade 9-4/A-C

Tools

MS Office

Job description

Do you have the drive, passion and commitment to deliver outstanding support to help young people in a disadvantaged community? If so, joining the Star support team might just be the best career move you ever make. This is your opportunity to join a dedicated team of support staff who are committed to providing the best possible education for our pupils.

About Star King Solomon Academy

is an all-through Christian faith school for 4 to 16 year olds in central Birmingham. In addition to serving Christian children and families, the school welcomes children of all faiths and beliefs. We joined Star Academies in 2024 and, like all Star schools, we have a leadership specialism.

We are a rapidly improving school with high ambitions and expectations for all of our pupils. Rooted in our Christian values, we provide a knowledge-based academic curriculum complemented by a rich and diverse leadership programme. This approach nurtures character development and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.

Who we’re looking for

We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people.

The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.

You will have:

• 5 GCSEs including English and Maths at grade 9-4 / A C.
• Experience in an administrative / reception role.
• Experience of working within an educational environment.
• Knowledge of IT software packages, e.g. MS Office and data bases and its application in schools.
• Understanding of relevant processes and systems in use within schools to deliver effective customer care.

About Star Academies

is a high-performing multi-academy trust that runs more than 30 primary and secondary schools. We are a values-based organisation that works to improve the life chances of young people in areas of social and economic deprivation to help them succeed at the highest levels of education, employment and the professions. Every single day you’ll be rewarded with the opportunity to shape a young person’s future - our embody what we believe is needed to succeed.

Professional development is key to our ongoing success, so we continually invest in our employees through our professional development hub, . With a wealth of training, mentoring and progression opportunities across a large, growing group of academies, joining our team of leading education experts could propel your career to the next level.