Senior Project Manager

Global Fire and Security Systems; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading security solutions provider is seeking a Senior Contracts Manager in the Greater London area. This role is crucial in overseeing the successful delivery of projects, managing client relationships, and achieving strategic goals. The ideal candidate will have extensive experience in contract and project management, particularly within the fire and security sector. Strong negotiation skills and the ability to manage complex contracts are essential. Competitive salary and benefits offered.

Qualifications

• Demonstrable senior experience in contract management, commercial management, or project management.
• Proven ability to negotiate complex contracts and manage commercial risk.
• Strong knowledge of contractual conditions and contract law principles.
• In-depth experience in the Fire & Security industry.

Responsibilities

• Deliver all projects on time, within scope, and within budget, ensuring compliance with procedures.
• Manage client relationships, ensuring high levels of customer satisfaction, retention, and repeat business.
• Prepare, negotiate, and agree contract terms, ensuring risks are identified and mitigated.
• Support Sales and Marketing teams with customer prospecting and tender submissions.

Skills

Contract negotiation

Commercial risk management

Project management

Communication skills

Organizational skills

Problem-solving skills

IT proficiency

Education

Bachelor's degree preferred

PMP/PRINCE2 certification advantageous

Tools

Microsoft Office 365

CRM systems

Job description

The Senior Contracts Manager is responsible for ensuring the successful commercial, contractual, and operational delivery of all projects within their remit. This includes delivering projects on time, within scope, and within budget while protecting the company's commercial interests, managing client relationships, and driving strategic growth.

The role also focuses on improving market position by developing long‑term strategic relationships, identifying new business opportunities, and ensuring compliance with legislation and company governance.

Responsibilities

• Deliver all projects on time, within scope, and within budget, ensuring compliance with commercial procedures, corporate governance, and audit requirements.
• Coordinate internal teams and third‑party vendors to ensure flawless project execution.
• Define project scope and objectives, ensuring involvement of all relevant stakeholders and technical feasibility.
• Develop detailed project plans, monitor progress, and manage project changes, risks, and performance.
• Manage client relationships, ensuring high levels of customer satisfaction, retention, and repeat business.
• Ensure resource availability, allocation, and effective delegation to junior team members.
• Produce and maintain comprehensive project documentation and reporting.
• Oversee subcontractor appointment, management, and performance.
• Conduct financial analysis to meet budgetary objectives and adjust project constraints where necessary.
• Manage project schedules, budgets, valuations, cash collection, and financial KPIs.

Strategic Responsibilities

• Define long‑term organisational commercial goals and align project delivery accordingly.
• Build, retain, and expand key client relationships across all market sectors, with a focus on strategically important customers.
• Proactively identify and pursue business development opportunities.
• Lead solution development efforts to meet customer needs, coordinating with internal teams as required.
• Achieve revenue, margin, and strategic customer targets (KPIs, SLAs).
• Promote a culture of exceptional customer delivery across all teams and field resources.

Commercial & Contract Management Responsibilities

• Prepare, negotiate, and agree contract terms, ensuring risks are identified and mitigated.
• Provide contractual and commercial advice throughout tendering, delivery, and project close‑out.
• Review and improve commercial processes to maximise margin.
• Manage and resolve claims, adjudications, and contractual disputes.
• Ensure subcontract processes are administered correctly to protect the company.
• Review cost‑to‑complete forecasts, cashflow, WIP reporting, and monthly commercial results.
• Approve supplier and subcontractor invoices and ensure timely valuations and payment collection.
• Build commercial awareness across project teams through mentoring, guidance, and training.

Operational Responsibilities

• Support Sales and Marketing teams with customer prospecting and tender submissions.
• As a Senior role support and assist in the mentoring and development of other team members.
• Build strong operational relationships with key customers and stakeholders.
• Develop reporting systems to monitor performance of field resources and project delivery.
• Ensure accurate and timely data entry within CRM and business management systems.
• Drive improvements in operational process flows and resource utilisation.
• Oversee supply chain management, procurement, and project‑specific contract negotiations.

Organisation Alignment

• Work closely with Sales, Marketing, Customer Service, Finance, and senior leadership to ensure aligned delivery of customer commitments.
• Engage department specialists where required to fulfil contractual obligations.
• Coordinate with director‑level stakeholders to support major accounts and strategic initiatives.

Reporting, Audit & Governance

• Complete monthly reviews of contract performance, cost forecasts, and risk assessments.
• Ensure compliance with corporate governance, commercial procedures, and internal audit requirements.
• Conduct audits on regional or project‑specific contracts as required.

Qualifications

• Demonstrable senior experience in contract management, commercial management, or project management.
• Proven ability to negotiate complex contracts and manage commercial risk.
• Strong knowledge of contractual conditions and contract law principles.
• In‑depth experience in the Fire & Security industry, including current legislation and market trends.
• Excellent communication, interpersonal, and client‑facing skills.
• Strong organisational skills and ability to prioritise a demanding workload.
• Advanced problem‑solving and decision‑making capability.
• Excellent IT proficiency, including Microsoft Office 365 and relevant business/CRM systems.
• Ability to develop teams, influence stakeholders, and drive commercial performance.
• Experience of contract management of JC3 and NEC contracts.
• Bachelor's degree preferred; PMP/PRINCE2 certification advantageous.
• Ability to work under pressure and consistently meet deadlines.

Global Fire and Security Systems are an independent company established in Nottingham since 1999. We have since developed into market leaders in providing quality product solutions throughout the fire and security marketplace nationwide. Due to continued growth and market development, we are now seeking to appoint a Senior Project Manager – London based or commutable to London.