Senior Project Manager

Event Concept; Greater London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading event production agency is seeking a Senior Project Manager to oversee and deliver event production projects in London. Candidates should have proven experience in event management, client relationship skills, and a strong commitment to quality. This client-facing role requires excellent communication and organizational skills, with a focus on logistics and venue knowledge. The ideal candidate must hold the right to work in the UK and be passionate about creating memorable experiences. Join a collaborative team that values creativity and detail.

Benefits

Hybrid working

Generous time off

Wellbeing support

Qualifications

• Proven experience in event production and live event delivery.
• Confident in managing clients and collaborating with teams.
• Understanding of Unique Venues of London and their nuances.
• Hold permanent right to work in the UK.
• Passion for delivering unforgettable experiences.
• Ability to prepare proposals and budgets for new clients.

Responsibilities

• Lead client requirements and provide realistic solutions.
• Manage event delivery and client satisfaction.
• Develop accurate schedules and collaborate with logistics teams.
• Ensure events are delivered on budget and on time.
• Support with RFPs and pitch meetings.

Skills

Event production experience

Client management

Creative delivery

Logistics expertise

Relationship building

Budget management

Technical knowledge

Communication skills

Job description

We’re Hiring: Senior Project Manager

Make the extraordinary, everlasting — with us.

At Event Concept, we craft extraordinary experiences that leave a lasting impression — not just for our clients, but for our people too. We blend the big ideas of a creative agency with the meticulous execution of a production company, bringing bold, imaginative events to life.

We’re collaborative, down-to-earth, and serious about delivering quality — all while finding time for lightness and fun. If you’re someone who’s curious, adaptable, and excited to do meaningful work with a team that’s got your back, we’d love to hear from you.

About the Role

We’re looking for a Senior Project Manager to join our team. In this role, you’ll take the lead on managing and delivering event production projects across our portfolio of accredited London venues. You’ll oversee the process end-to-end — from brief through to delivery — working closely with our internal teams, trusted freelancers, and venue partners to ensure every event is delivered on time, on budget, and to the highest standard.

This is a client-facing role with a strong focus on logistics, creative delivery, and venue-specific knowledge, ideal for someone with a calm, confident approach and proven experience in live event delivery.

You’ll Thrive Here If You…

• Have proven experience in event production and live event delivery
• Are confident in managing clients and building collaborative relationships that last
• Have previous experience working in Unique Venues of London — and understand their nuances
• Hold permanent right to work in the UK (please note we do not offer sponsorship or visa support)
• Are a people person — you know successful events start with strong relationships
• Have a real passion for delivering unforgettable experiences
• Care about sustainability and are ready to support our 2030 Pledge
• Are persuasive, confident, and bring clients with you on the creative journey
• Communicate clearly and professionally — both written and verbal
• Sweat the details — you understand the power of precision and are driven by quality
• Understand budgets, margins, and profitability — and how to balance creative ambition with commercial sense
• Know how to build, brief, and manage freelance teams effectively
• Are comfortable preparing proposals and budgets for potential new clients

You don’t have to tick every box — we care just as much about curiosity, adaptability, and a growth mindset as we do experience on paper.

What You’ll Be Doing

Client management, event delivery, and new business development

• Taking a lead in clients’ requirements, understanding, and providing realistic solutions
• Seeking to understand our clients' brand and are dedicated to becoming their ambassador within our business
• Client satisfaction is key to creating lasting partnerships, as part of the team, keeping our clients happy and updated is a key part of the job (that doesn’t always mean saying yes!)
• Handling new business enquiries, helping to pull together mood boards and proposals for small to medium-sized events for both existing clients and new business opportunities.
• Attending internal pipeline meetings and proactively taking an interest in our sales pipeline and how we’re tracking against our revenue targets.
• Seeking opportunities to upsell and create value for our clients, not only from a Client Services perspective, but understanding how you could incorporate other elements of our offering, like technical, scenic, floral, and content.
• Taking a continued view on your pipeline of events from quote through to delivery, ensuring that our processes are followed and that there is collaboration with the right teams at the right times.
• Producing accurate floor plans in Vectorworks and ensuring they are up to date and filed correctly.
• Creating accurate schedules and collaborating with our Event Operations, Logistics, and Crewing teams to ensure that your schedules are accurate.
• Delivering your events on budget and to schedule.
• #DoMoreWithLess is one of our values, in line with our 2030 Pledge, we’ll be asking you to keep sustainable and efficient delivery in mind at every step of your journey with us.
• Shadowing Lead Project Managers in pitching meetings and supporting with RFPs.
• Generating accurate RAMS and ensuring they are distributed to the right people at the right times.
• Responsible for reconciliation on projects, ensuring costs are allocated in R2 and that any additional charges to the client are communicated in a timely manner to the relevant internal stakeholders.

Process & Governance

• We’re very focused on keeping our people, crew, and clients safe at all times. You’ll be attending relevant training and always have an eye on our Health and Safety policies.
• Flagging anything that concerns you from a Health & Safety perspective and always asking for help if you need it.
• Following up with clients post-event and encouraging them (where appropriate) to complete our client satisfaction surveys.
• Working with our internal teams to close out any issues raised as ‘not quite perfect’ post-event. Internally, we call these Non Conformities or NCR’s and they are an important part of helping us constantly improve our service levels.

What It’s Like at EC

At EC, we’re a team of doers, dreamers, and down-to-earth collaborators. We thrive on creativity, care deeply about the details, and always have each other’s backs. With hybrid working, generous time off, wellbeing support, and a culture that champions your voice, your growth, and your whole self — it’s more than just a job. It’s a place to thrive. Check out our Culture & Values

Ready to Apply?

If this role excites you but you’re not sure you meet every requirement, we still want to hear from you. We believe in potential and are always open to people who bring passion, integrity, and a fresh perspective. Hit “Apply” and share your CV. Need any adjustments to make the process more accessible? Just let us know — we’re happy to support you.

Our Hiring Process

• While the steps may vary by role, here’s what you can generally expect:
• A short Teams call to say hello
• A task or survey to understand how you work
• A face-to-face interview with your future team
• A culture conversation to make sure it’s a match both ways

We’ll keep you updated at every stage and do our best to make the process smooth, transparent, and welcoming. Your voice. Your growth. Your experience. #YourEC