Senior Project Manager

Vista; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading technology solutions provider in Greater London is seeking a Senior Project Manager to oversee software implementation projects. The ideal candidate will have over five years of experience managing complex projects and a proven track record of delivering exceptional client experiences. Responsibilities include managing the project life cycle, building relationships with stakeholders, and ensuring project efficiency. This position offers a hybrid working model and an attractive benefits package.

Benefits

Hybrid working arrangement

Annual leave increasing with service

Private Medical Health coverage

Discounted Gym memberships

Fun team social events

Qualifications

• At least five years' experience in project management delivering complex software projects.
• Ability to generate exceptional client experiences.
• Strong analytical skills and problem-solving abilities.

Responsibilities

• Manage the entire project life cycle from inception to completion.
• Create and maintain detailed project plans and status reports.
• Build relationships with clients and stakeholders.

Skills

Project management

Client relationship management

Analytical skills

Organizational skills

Problem-solving

Communication

Leadership

Education

Project Management qualification

Tools

Wrike

Smartsheet

Job description

In this senior level Project Manager role, you'll be executing both on-premises and the client facing aspects of our platform software implementation projects, quickly and on time. This isn't always easy, especially coordinating, facilitating, and directing multiple teams, and interacting with clients directly.

Using a consistent set of standard project methodologies across the business, with a focus on shareability, reusability, and constant improvement, you'll create business efficiency, reduce project turnaround times, and use your proven PM skills to create exceptional client experiences.

About the role

• Act as the key point of contact for all internal stakeholders for the duration of a project, facilitating and managing the entire project life cycle, from inception to completion
• This may include but is not limited to; building Statements of Work, managing risks, tracking change control, and coordinating with the project team to successfully execute the project to success
• Plan, coordinate, and manage multiple projects within the constraints of agreed contracts / budgets and available resources
• Build relationships with our clients, and internal stakeholders, taking responsibility, and setting realistic expectations for objectives, requests, projects, and product enhancements
• Create and maintain detailed project plans and status update reports, providing clarity on task ownership and delivery timelines
• Prioritize requests and provides concise direction to the project delivery teams
• Monitor and track time spent on projects and helps to report on various KPIs, completion of tasks by due date, budgets, rework rates, actuals vs. expected, etc...
• Take ownership in learning clients' business models, operations, and industry processes

Requirements

About you

• At least five years' experience in a project or programme management role delivering complex on-prem or cloud software projects
• Proven ability to generate exceptional client experiences and outcomes on the largest, most complex projects and initiatives
• Requires little assistance or guidance and consistently embodies leadership capabilities
• Owns internal and external escalations and priorities with the team
• Advanced analytical skills, problem-solving abilities, and strong organizational and presentation skills
• Commitment to excellent customer service and dedication to creating great outcomes
• Ability to work on several tasks or projects simultaneously, effectively prioritizing and following through to successful outcomes while managing deadlines
• Flexible, decisive, quick-thinking and able to handle difficult situations in a patient, calm, and effective way
• Proficient in project management software and Workflow tools e.g. Wrike, Smartsheet
• Related tertiary, or Project Management qualification
• Strong knowledge of cinema operations and / or experience with Vista software would be highly beneficial

About Vista

Vista Group is the global leader in providing technology solutions to the international film industry. With brands including Vista, Veezi, Movio, Numero, Maccs, Flicks and Powster, our expertise covers cinema management software; loyalty, moviegoer engagement and marketing; film distribution software; box office reporting; creative studio solutions; and movie, cinema and streaming content discovery.

With more than 700 crew based across six main offices, in the USA, the UK, South Africa, the Netherlands, Mexico, and New Zealand (Auckland HQ), our people are our most important asset. Across the group brands our teams provide market-leading services to clients in more than 100 countries.

We are proud of our diversity and have placed a high priority on being an inclusive workplace that is reflective of our clients and communities. It is important to us to foster an environment that empowers people to realise their full potential. We aim to do 'good things with good people' and we're proud to say that more than two decades on that's exactly what we do every single day.

Shared Standards

Our Shared Standards act as a compass for how we work together and reflect the behaviours we value at Vista Group. The way in which each member of our crew embodies these Shared Standards is an indicator for performance and success, as it aligns with our vision and strategy.

One Crew

• We're a diverse team, in different places and functions, and we're at our best when we connect, help and collaborate

Shine a Light

• We communicate openly, we explain the why, and we ask when we don't understand. We don't leave people in the dark

Make it Happen

• We make good things happen as people and as teams through our focus on delivery

Chase Great

• We challenge ourselves and each other to keep improving

Benefits

You will be supported to continually learn and improve your skills, share knowledge and ideas in the team, and be part of a dynamic and open culture.

We have a range of benefits that include :

• Hybrid working (home / office based split, requiring regular weekly attendance in the London office)
• 25 days Annual Leave increasing to 28 on the 4th year of service + public holidays
• Royal London Pension 9% (employee 5% / employer 4%) contributions
• R&R Fridays - half a day off every Friday fully paid
• Annual Volunteer day
• Enhanced Sick Pay, Bereavement Leave and Parental leave
• 24 hour Employee Assistance Program services
• Private Medical Health coverage for you and your family + Dental and Eye care contributions
• Perkbox, with free perks each month, plus access to range of high street discounts and rewards
• Discounted Gym memberships
• Access to Salary Sacrifice scheme
• Fun team social events throughout the year

If this sounds like you, get in touch to find out more

We value inclusivity celebrate diversity and are committed to offering equal opportunity to our staff and candidates — regardless of gender, age, race, ethnicity, marital status, disability, sex, sexual orientation, religious, ethical beliefs or political opinion.