Senior Programme Administrator

Plymouth University; Plymouth; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading university in the UK seeks a Senior Programme Administrator to join its Partnerships Operations team. This full-time role involves leading a sub-team responsible for the student journey, from enrolment to completion, fostering a high-quality student experience. The role requires excellent communication, prioritization skills, and a strong attention to detail. You will work on-site part of the week while also having remote work flexibility. This offers a competitive benefits package, including generous leave and development opportunities.

Benefits

Generous annual leave

Pension scheme

Cycle to Work scheme

Employee Assistance Programme

Development opportunities

Flexible working

Retailer discounts

On-site nursery

Qualifications

• Ability to prioritize and self-manage while working under pressure.
• Excellent attention to detail and accuracy.
• Strong verbal and written communication skills.
• Experience in problem-solving using specialist knowledge.

Responsibilities

• Lead a sub-team of Programme Administrators.
• Oversee the entire student journey from enrolment to completion.
• Ensure a high-quality student experience.

Skills

Prioritization

Attention to detail

Excellent verbal communication

Problem-solving

Job description

About the role

Academic Registry's primary function is to oversee and deliver a broad range of services which support and enhance the University's academic mission, acting as a key enabler for the delivery of its Education and Student Experience Strategy.

You will have

You are seeking a highly skilled Senior Programme Administrator to undertake a challenging and rewarding role within our Partnerships Operations team. You will lead a small sub-team of Programme Administrators who have responsibility for the entire student journey from enrolment to completion of study for our students studying for UoP awards at our UK and TNE partners.

• The ability to prioritise and self‑manage, to work under pressure and deal with multiple demands
• High attention to detail and accuracy
• Excellent verbal and written communication skills
• Experience of drawing on specialist knowledge to solve problems

For this role, you will need to be on site 2 days a week. Although we can accommodate working from home for this role, flexibility to be on‑site will be expected due to business needs.

For an informal discussion to find out more about the role then please contact Amy Gilbert by email at [e-mail].

We’re currently unable to sponsor this role under the Skilled Worker visa route. However, we welcome all applicants, as other visa options may be available.

Please note, annual leave may be restricted at certain times during the academic year due to business demands.

This is a full‑time position working 37 hours per week on a fixed‑term basis for 2 years due to Business Demand.

The post will be located on the third floor of the Nancy Astor Building on the University’s main campus.

For more information about the job and the person specification, please refer to the job description.

Application Process

Please apply online, demonstrating how you meet the essential criteria outlined in the knowledge, qualifications, training, and experience elements of the job description in your supporting statement.

Following the closing date of the vacancy, you will be notified on the outcome of your application in due course.

Anticipated Interview Date: Week commencing Monday 12 January 2026

Our Offer

A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth's strategic vision, and will adopt the University of Plymouth's HR policies and procedures in full unless otherwise stated.

When joining us, you will receive:

• Generous annual leave: 25 days annual leave plus bank holidays & closure days
• Generous pension scheme
• Cycle to Work & electric car scheme
• Employee Assistance Programme
• Development opportunities
• Enhanced family leave
• Flexible working
• Retailer discounts
• On‑site nursery

A summary of our comprehensive benefits can be viewed here.

Additional Information

The University of Plymouth is an inclusive community where everyone is welcomed regardless of their background. To find out more about our inclusive community initiatives, such as Athena Swan and the Race Equality Charter, please visit our Equality, Diversity and Inclusion webpages.