Senior Program Manager, Experience Design

SAGE GROUP PLC; City of Westminster; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading global software firm in London is seeking a Senior Design Program Manager to streamline design operations and empower teams. In this hybrid role, you will manage major initiatives, fostering collaboration across departments and integrating AI into practice. Ideally, you have 5–8 years in design program management, strong communication skills, and expertise with design tools like Figma and Jira. Join a community committed to innovation and excellence in a supportive environment.

Benefits

Generous bonuses and pension scheme

25 days of paid annual leave

Comprehensive health, dental, and vision coverage

Ongoing training and professional development

Healthy Mind app membership

Qualifications

• 5–8 years of experience in design program management or experience design leadership.
• Strong cross-functional collaboration skills.
• Comfort with AI-driven design and operational platforms.

Responsibilities

• Lead program delivery across major DXD initiatives.
• Guide a team of 5-6 experience designers.
• Manage the operational side of design, including resource modeling.

Skills

Design program management

Cross-functional collaboration

AI-driven design

Communication skills

People leadership

Tools

Figma

Ceros

Jira

Salesforce

Job description

Job Description Sage's Digital Experience Design (DXD) team is looking for a Senior Design Program Manager to build the operational backbone that helps our global design organization move faster, work smarter, and scale with AI. In this role, you'll free up senior designers to focus on high-impact creative work by shaping the systems, workflows, and processes that make great design possible. This is a hybird role, working from our London office 3 days per week.

Key Responsibilities

You’ll lead program delivery across major DXD initiatives, partnering closely with design leadership, developers, content teams, PMM, and GTM stakeholders to turn big ideas into actionable plans. You’ll guide a team of 5‑6 experience designers, balancing workloads, nurturing growth, and ensuring every project moves smoothly from intake to execution. Alongside engineering, you’ll help build an AI‑ready design system and scalable component libraries that power our web experience. A core part of your role is bringing AI into everyday practice—embedding automation, analytics, and rapid‑iteration workflows that increase speed and elevate decision‑making. You’ll manage the operational side of design: from resource modeling and workflow documentation to dashboards that help the organization track performance and velocity. And you’ll foster a culture of collaboration, experimentation, and design excellence, championing alignment and quality across marketing, product, and engineering.

Qualifications

This position is perfect for someone who sees systems as creative tools, thrives in dynamic environments, and believes operational clarity is essential to design impact. We’re looking for 5‑8 years of experience in design program management or experience design leadership, strong cross‑functional collaboration skills, and comfort with AI‑driven design and operational platforms like Figma, Ceros, GenAI, Jira, Miro, Workfront, and analytics or marketing tools such as 6Sense, Optimizely, GA, and Salesforce. Communication, facilitation, organization, and people leadership are key, along with a passion for helping creative teams do their best work.

Why Join Sage?

At Sage, you’ll join a community that believes in collaboration, continuous improvement, and doing what’s right for our people, our customers, and our suppliers. You’ll have the space to grow, the tools to succeed, and the support of a team that celebrates progress big and small. If you’re ready to take your finance career further in a role where every detail makes a difference, we’d love to hear from you.

Benefits

• Generous bonuses and pension scheme: Up to 8% matched pension contribution plus 2% top‑up by Sage.
• 25 days of paid annual leave with the option to buy up to another 5 days
• 8 bank holiday days
• Paid 5 days yearly to volunteer through our Sage Foundation
• 50% income protection
• Holiday buy + sell
• Comprehensive health, dental, and vision coverage
• Work away scheme for up to 10 weeks a year
• Ongoing training and professional development
• Hybrid working
• Healthy Mind app membership
• Access to various helpful memberships for finances, health and wellbeing

Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE.