Senior Personal Banker – 12-Month Contract, Training & Digital Banking

NatWest Group; City of Westminster; On-site; GBP 23,000 - 29,000; Full time

Job summary

A leading financial service provider in the UK is looking for a Senior Personal Banker in Edgware. The ideal candidate will support customers through both digital and face-to-face channels, helping them navigate their financial needs. Responsibilities include conducting Financial Health Checks and identifying suitable products. Candidates should have strong customer service skills and the ability to build trustful relationships. A competitive salary and generous benefits package are offered.

Benefits

Flexible reward programme

36 days holiday entitlement

Monthly retirement fund contribution

Qualifications

• Experience in a customer service environment is required.
• Ability to build rapport and trust with customers.
• Strong communication and interpersonal skills.

Responsibilities

• Support customers via video or face-to-face banking.
• Conduct Financial Health Checks.
• Identify products and services to meet customer needs.
• Conduct outbound care calls to maintain customer relationships.

Skills

Customer service experience

Ability to thrive under pressure

Excellent communication skills

Organisational skills

Relationship building

Job description

A leading financial service provider in the UK is looking for a Senior Personal Banker in Edgware. The ideal candidate will support customers through both digital and face-to-face channels, helping them navigate their financial needs. Responsibilities include conducting Financial Health Checks and identifying suitable products. Candidates should have strong customer service skills and the ability to build trustful relationships. A competitive salary and generous benefits package are offered.