Senior Operations Leader - Customs Brokerage (Dover)

Trades Workforce Solutions; Dover; On-site; GBP 50,000; Full time

Job summary

A leading customs brokerage firm in Dover seeks an experienced Operations Manager to lead and improve operations. This role focuses on overseeing daily performance, compliance, and team development while fostering strong relationships with clients. The ideal candidate should possess extensive experience in customs brokerage and strong people management skills. This position offers a competitive salary and the opportunity to work in a dynamic environment as part of an experienced leadership team.

Qualifications

• Experienced customs or brokerage operations leader with the ability to manage teams.
• Strong focus on compliance and process improvement in a regulated environment.

Responsibilities

• Oversee daily operations and operational performance of the Dover office.
• Ensure productivity and compliance across all teams.
• Design frameworks for specialist roles and implement improvements.
• Liaise with HMRC and manage audit processes.

Skills

People management

Process improvement

Stakeholder communication

Compliance knowledge

Job description

A leading customs brokerage firm in Dover seeks an experienced Operations Manager to lead and improve operations. This role focuses on overseeing daily performance, compliance, and team development while fostering strong relationships with clients. The ideal candidate should possess extensive experience in customs brokerage and strong people management skills. This position offers a competitive salary and the opportunity to work in a dynamic environment as part of an experienced leadership team.