Senior Operations Administrator

Second Step; Bristol; Hybrid; GBP 20,000 - 25,000; Part time

Job summary

A leading mental health charity in Bristol is recruiting a part-time Administrator for their Quality and Improvement Team. The role involves providing administrative support, including scheduling meetings and managing documents. Ideal candidates will have at least one year of administration experience and strong IT skills, particularly in Microsoft Office. This is a hybrid position requiring 16 hours of work per week over a fixed term of 6 months. Applications from diverse backgrounds are encouraged.

Qualifications

• A minimum of 1 year’s experience in administration or business support.
• Proven experience in organizing meetings and events.
• Ability to develop effective relationships.

Responsibilities

• Providing admin support for the Quality and Improvement Team.
• Minute taking and meeting scheduling.
• Managing files and producing high quality documents.

Skills

Excellent IT skills

Effective communication

Teamwork

Tools

Microsoft Office

Sharepoint

Teams

Job description

Second Step is a leading mental health charity in the Southwest offering housing, support and hope to people with mental health and support needs. Our vision is that we believe in a world where everyone affected by mental health problems can create a positive future. We promote mental health and wellbeing by supporting people and communities to build brighter futures.

We are recruiting an Administrator to join our Quality and Improvement Team, providing admin support for the Quality and Improvement Team, Director of Quality and Performance Senior Operations Managers and Head of Psychology.

About the role

Therole is part time, 16 hours per week, working hybrid between our office inPennywell Road, Bristol, and home. It is a fixed term position for 6 months from the date you join.

You will be providing administrative and secretarial support including minute taking, meeting scheduling, file management and producing high quality papers, documents and presentations.

Main duties of the job

About you

You will be passionate about mental health and have a strong background in administration and business support including diary and meeting management. You will have excellent IT skills, being confident using Microsoft Office, Sharepoint and Teams. You will be an effective communicator and able to work with staff of all levels. You will enjoy working within a team as well as undertaken delegated project work.

About us

We are taking positive action to increase diversity throughout our organisation, and to nurture a culture of inclusion for all our people and the clients that we support. We welcome applications from everyone who meets the criteria and strongly encourage individuals who identify as being of Black, African, Caribbean or Asian descent to apply as these groups are currently under-represented at Second Step. To ensure fairness and consistency, all applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidates skills and qualities.

Person Specification

Experience

• A minimum of 1 years experience of administration, business or operational support
• Proven experience of organising or supporting the organisation of meetings and events
• Ability to engage with others to develop effective relationships
• Experience of project work
• Experience of the drafting, editing and production of reports and presentations
• Developing and implementing new procedures
• Experience of working in the voluntary sector
• Receiving and handling complaints
• Developing and implementing new procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.