Senior Medical Secretary - Clinic Operations & Billing Lead

This is Alexander Faraday Limited; City Of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A healthcare organization in London is seeking an experienced Senior Medical Secretary to lead a team and manage administrative processes. The ideal candidate will have strong management and organizational skills, alongside excellent proficiency in MS Office. Responsibilities include overseeing billing processes, patient appointments, and ensuring high-quality customer service. This role requires a high level of confidentiality and attention to detail.

Responsibilities

• Manage a team of medical secretaries.
• Ensure billing processes are followed and monies are collected.
• Monitor all appointments and referrals.
• Provide excellent customer service to patients.
• Ensure accurate information is recorded and patient appointments are organised efficiently.
• Liaise with other departments to ensure documentation is correctly filed.
• Implement process improvements.

Skills

Excellent MS Office Skills

Management skills

Strong organisational skills

Attention to detail

High level of confidentiality

Job description

A healthcare organization in London is seeking an experienced Senior Medical Secretary to lead a team and manage administrative processes. The ideal candidate will have strong management and organizational skills, alongside excellent proficiency in MS Office. Responsibilities include overseeing billing processes, patient appointments, and ensuring high-quality customer service. This role requires a high level of confidentiality and attention to detail.