Senior Marketing Executive (Leisure & CRM)

Central Support Services; Leeds; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading hospitality services firm in Leeds seeks a Marketing Specialist to drive CRM and leisure marketing campaigns. The ideal candidate will have previous marketing experience, be IT savvy, and possess strong analytical skills. Responsibilities include delivering personalized communications using Salesforce Marketing Cloud, turning customer data into actionable insights, and collaborating with teams in a dynamic environment. Join us to make a meaningful impact in the hospitality sector.

Benefits

Free health club membership

Discounts across The QHotels Collection

Family & Friends discounts in hotels

33 days holiday (for full time) including bank holidays

Support with training & professional qualifications

Various learning & development opportunities

Access to an Employee Assistance Program

Refer a friend scheme

FREE parking

Qualifications

• Previous marketing experience.
• IT savvy with a variety of systems & software including Salesforce Marketing Cloud.
• Analytical and data-driven approach.
• Understanding of the hotel / hospitality / leisure sector preferred.

Responsibilities

• Champion CRM & Leisure Marketing through creative campaigns.
• Use your expertise in Salesforce Marketing Cloud for personalized communications.
• Turn customer data into meaningful actions for targeted campaigns.
• Embrace testing and analytics to refine performance.
• Collaborate with teams and agency partners to achieve results.

Skills

CRM and data analysis

Salesforce Marketing Cloud

Time management

Attention to detail

Marketing campaign execution

Job description

Benefits

• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• 33 days holiday (for full time) including bank holidays
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

• Champion CRM & Leisure Marketing : Take a leading role in delivering creative, results-driven CRM and leisure marketing campaigns, taking ownership of the planning, build, and deployment of our leisure email communications to captivate and engage our customers.
• Optimise CRM : Use your passion for CRM and data — and yourexpertisein Salesforce Marketing Cloud — to deliver standout, personalised communications.
• Harness Insights : Turn customer data into meaningful actions, creating targeted campaigns that drive loyalty and growth.
• Test, Learn & Innovate : Embrace testing and analytics to refine performance, boost engagement, and continually raise the bar.
• C ollaborate & Create : Work closely with talented teams and agency partners in a fast-paced, supportive environment — where creative ideas turn intoreal results

Is this the role for me?

• Previousmarketing
• experience
• IT
• savvy with a variety of systems & software includingSalesforce
• Marketing Cloud
• Analytical
• and data driven
• Understanding
• of the hotel / hospitality / leisure sectorpreferred
• Strong time management and attention to
• detail

Curious to find out more?

The QHotels Collection is a selection of 19 hotels and resorts that share a passion for above-and-beyond service. All our 4* venues offer something different so whether you are seeking a couple of family getaway or if you are looking for a weekend golf or spa break, or simply looking to book a meeting or event, we will definitely have the ideal location for you!

We are proud to be a

Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.