Senior Manager, Website UX & Testing (Hybrid)

British Business Bank plc; Greater London; Hybrid; GBP 50,000 - 78,000; Full time

Job summary

A financial institution in London is looking for a Senior Manager to lead the strategy and management of their website. The role focuses on user experience, digital analytics, and testing across digital channels, ensuring compliance and engagement. The ideal candidate will have significant experience with large-scale websites and an understanding of SEO, A/B testing, and AI technologies. This position offers a hybrid working model and a comprehensive benefits package.

Benefits

30 days annual leave plus bank holidays

15% employer pension contribution

Flexible working

Healthcare cash plan

Cycle to work scheme

Qualifications

• Significant experience managing and optimising large-scale websites.
• Experience adopting AI technologies and automation tools.
• Good understanding of UX and website optimisation methodologies.

Responsibilities

• Lead the strategy and management of the Bank’s website.
• Ensure a compliant and engaging user experience.
• Translate insight and testing outcomes into actionable improvements.

Skills

User experience

Digital analytics

CRM

A/B testing

SEO

Tools

Drupal CMS

Job description

A financial institution in London is looking for a Senior Manager to lead the strategy and management of their website. The role focuses on user experience, digital analytics, and testing across digital channels, ensuring compliance and engagement. The ideal candidate will have significant experience with large-scale websites and an understanding of SEO, A/B testing, and AI technologies. This position offers a hybrid working model and a comprehensive benefits package.