Senior Manager – Supported Living & Short Breaks Registered Services

Surrey County Council; Woking; Hybrid; GBP 71,000; Full time

Job summary

A local authority in the UK is seeking a Senior Manager to oversee Supported Living & Short Breaks services. This role involves strategic leadership to ensure safety, quality, and compliance in adult social care, aiming for outstanding service delivery. The ideal candidate will possess a relevant degree, leadership experience, and a thorough understanding of CQC regulations. The position includes a competitive salary, hybrid working options, and generous benefits.

Benefits

26 days' holiday, rising to 31 days

Generous pension scheme

Employee Assistance Programme

Learning and development resources

Wellbeing discounts

Qualifications

• Degree or equivalent qualification with management-level experience in a specialist area.
• Deep understanding of legislation and CQC requirements for supported living services.
• Proven ability to lead, motivate, coach, and develop staff.

Responsibilities

• Provide strategic and operational leadership for Supported Living and Short Breaks services.
• Ensure services are safe, person-centred, and compliant with CQC regulations.
• Develop and implement a clear vision for services aligning with Council priorities.

Skills

Leadership

Communication

Problem-solving

Budget Management

CQC Understanding

Education

Degree or equivalent professional qualification

Tools

MS Office

Databases

Job description

Senior Manager – Supported Living & Short Breaks Registered Services

Details

• Reference: SCC/TP/399434/4204
• Positions: 1
• Category: Executive Senior Management
• Contract type: Permanent
• Working hours: 36 hours per week
• Posted on: 24 November 2025
• Location: Victoria Gate, Chobham Road, Woking, GU21 6JD

This permanent role has a starting salary of £70,975 per annum, based on a 36 hour working week.

We have a great opportunity to join our in-house Supported Living Service & Residential Homes team as a Senior Manager. We support hybrid working with the right balance.

Our Offer to You

• 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer's leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents

About the Role

You will provide both strategic and operational leadership for the development, delivery, and ongoing improvement of Surrey County Council's Adult Social Care Supported Living and Mallow Crescent Short Breaks services, as well as any future in‑house services for people with learning disabilities. You will be responsible for ensuring that these services are safe, person‑centred, financially sustainable, and fully compliant with Care Quality Commission regulations. At the same time, you will drive innovation and ensure alignment with the Council's vision for delivering high‑quality adult social care.

A key part of the role is to develop and implement a clear vision for Supported Living and Short Breaks services, making sure this aligns with wider Directorate priorities and transformation programmes. You will oversee operational governance, including service delivery, safeguarding, workforce capability, and financial performance. Maintaining and improving quality standards is essential, embedding robust systems to achieve and sustain Care Quality Commission ratings of at least 'Good', while aspiring to reach 'Outstanding'.

You will lead modernisation initiatives to create flexible, cost‑effective, and person‑centred models of care. In addition, you will support Registered Managers and service leads to deliver excellent outcomes and act as a senior leader contributing to integration across Adult Social Care.

Your Application

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours :

• Degree or equivalent professional qualification/registration, with management‑level experience in a specialist area.
• Deep understanding of legislation, practice standards, and Care Quality Commission (CQC) requirements for supported living services.
• Broad knowledge of national service delivery factors and ability to apply interpretive and evaluative judgement.
• Proven ability to lead, motivate, coach, and develop staff effectively.
• Demonstrated experience in managing budgets and resources to deliver efficient services.
• High‑level problem‑solving, risk assessment, and capacity to devise practical and creative solutions.
• Strong written and verbal communication, negotiation and influencing skills, plus proficiency in IT systems (MS Office, databases) and promoting digital tools.

You will need the willingness and ability to travel within the county to fulfil your duties.

Before submitting your application, we recommend you read the job description & OurLife at Surrey handbook to get an insight into working at Surrey.

An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.

Contact us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

The job advert closes at 23:59 on 14/12/2025 with interviews proposed for 23rd December 2025.

Local Government Reorganisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation, moving from a two‑tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.