Senior IT Support Lead – Lab Systems & Compliance

Proactive Appointments; Guildford; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading organization in IT support is seeking an experienced IT Support Lead in Guildford. The successful candidate will manage Chromatography Data Systems, ensuring compliance with regulations and delivering robust IT service to support laboratory and enterprise systems. Key responsibilities include overseeing IT operations, leading a support team, and handling system configurations. The role offers a competitive salary and comprehensive benefits, including annual leave, private medical insurance, and a company pension plan.

Benefits

Annual leave plus bank holidays

Company pension contributions

Private medical insurance

Employee assistance programme

Discounted gym membership

Qualifications

• Experience in administering CDS like Empower.
• Strong knowledge of GxP and regulatory compliance.
• Ability to lead and direct IT support teams.

Responsibilities

• Administer Chromatography Data Systems and manage user accounts.
• Provide IT support for hardware and software issues.
• Coordinate system upgrades and vendor relations.
• Implement validation protocols for systems.

Skills

Chromatography Data Systems (CDS)

Active Directory

Veeam

Citrix Servers

Remote control tools

Job description

A leading organization in IT support is seeking an experienced IT Support Lead in Guildford. The successful candidate will manage Chromatography Data Systems, ensuring compliance with regulations and delivering robust IT service to support laboratory and enterprise systems. Key responsibilities include overseeing IT operations, leading a support team, and handling system configurations. The role offers a competitive salary and comprehensive benefits, including annual leave, private medical insurance, and a company pension plan.