Senior IT Support Engineer

Coaction Recruitment Ltd; England; On-site; GBP 30,000 - 37,000; Full time

Job summary

A leading IT solutions provider is seeking a Senior IT Support Engineer based on-site with a secondary school in Towcester. The role involves supporting escalated cases and guiding an apprentice. Candidates should have strong communication skills and proficiency with MS365 and Active Directory. The position offers a salary between £30,000 to £37,000 plus benefits including training and development opportunities.

Benefits

Bonus

Pension

Medical scheme

23 days holiday plus birthday and bank holidays

Excellent training & development plans

Qualifications

• Proven experience in IT support roles.
• Willingness to guide and upskill team members.

Responsibilities

• Focus on escalated support cases.
• Contribute to project work.
• Help manage and guide an apprentice.

Skills

Strong communication skills

MS365

Excellent troubleshooting ability

Active Directory

Job description

Overview

Senior IT Support Engineer

Senior IT Support Engineer based on-site with a client, a secondary school in Towcester. The role is within a leading IT support and solutions provider. We value staff and offer career development and training opportunities to maximise progression.

Responsibilities

• Focus on escalated support cases.
• Contribute to project work as opportunities arise.
• Help manage, guide and upskill an apprentice in the team (leadership interest beneficial).

Essential skills / Requirements

• Strong communication skills
• MS365
• Excellent troubleshooting ability
• Active Directory

Salary and Benefits

£30,000 to £37,000 basic salary per annum plus benefits including bonus, pension, medical scheme, 23 days holiday (+ birthday and bank holidays), and excellent training & development plans.

About the role

This is an excellent opportunity for the successful Senior IT Support Engineer as the projected growth of this company could significantly accelerate your rise up the career ladder. The Senior IT Support Engineer will be based on-site with a secondary school in Towcester and join a thriving business that values staff and offers career development opportunities.

How to apply

If you are interested, please click the "apply now".

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Coaction Recruitment Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.