Senior IT Analyst

City Centre Recruitment; Stock's Cross; Hybrid; GBP 40,000 - 44,000; Full time

Job summary

A technology-focused recruitment firm in the UK is looking for an ICT Senior Analyst to lead the support and development of business applications. This role offers a unique opportunity to work on a major digital transformation initiative while enjoying hybrid working arrangements. Candidates should have strong knowledge of Microsoft products and experience with cloud-based applications. Competitive salary and attractive benefits of up to £43,000 per annum are offered.

Benefits

27 days annual leave

Generous pension scheme

Employee Assistance Programme

Retail and lifestyle discounts

Cycle to Work Scheme

Qualifications

• Strong knowledge of Microsoft (Teams, SharePoint, Power Platform).
• Familiarity with data integration and system connectivity.
• Experience leading technical projects from concept to delivery.

Responsibilities

• Leading the support and enhancement of key business applications.
• Providing expert technical advice and guidance across the organisation.
• Collaborating with ICT teams to improve systems and resolve challenges.

Skills

Strong knowledge of Microsoft tools

Experience managing cloud-based applications

Proficiency with Power Platform

Solid understanding of SQL Server

Experience leading technical projects

Knowledge of ITIL and Agile

Tools

Power BI

Power Automate

Power Apps

Job description

Ready for a New Challenge? Help Drive Meaningful Digital Transformation

Are you passionate about using technology to make a real impact? We’re seeking a skilled and motivated ICT Senior Analyst to join our Applications Development team and help reshape the way services are delivered. This role offers a unique opportunity to be part of a major digital transformation initiative—enhancing customer experience, boosting efficiency, and embedding sustainability into core operations.

What You’ll Be Doing

• Leading the support, development, and enhancement of key business applications
• Providing expert technical advice and guidance across the organisation
• Supporting digital projects that improve customer journeys and reduce manual workloads
• Collaborating with ICT teams to improve systems and resolve technical challenges
• Designing and implementing secure, high-performing IT solutions
• Troubleshooting complex 2nd and 3rd line support issues
• Engaging with stakeholders to understand and deliver their IT requirements
• Maintaining thorough documentation and staying up to date with emerging tech trends

What You’ll Bring

• Strong knowledge of Microsoft (Teams, SharePoint, Power Platform, and productivity tools)
• Experience managing both cloud-based and on-premise applications
• Proficiency with Power Platform tools like Power BI, Power Automate, and Power Apps
• Solid understanding of SQL Server and writing complex queries
• Familiarity with data integration and system connectivity
• Experience leading technical projects from concept to delivery
• Knowledge of ITIL and Agile working practices

Why Join the Team?

• £40, – £43, per annum (up to £44, for exceptional performance)
• 27 days annual leave, plus bank holidays
• Generous pension scheme with Additional Voluntary Contribution (AVC) options
• Employee Assistance Programme – 24 / 7 support for legal, financial, and personal issues
• Hybrid working – flexible mix of remote and office-based work
• Retail and lifestyle discounts at top supermarkets, retailers, and restaurants
• Cycle to Work Scheme – save up to 40% on bikes and accessories