Senior Information Analyst | Moorfields Eye Hospital NHS Foundation Trust

Moorfields Eye Hospital NHS Foundation Trust; Greater London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading healthcare institution in Greater London seeks a Senior Information Analyst to manage and provide high-quality information supporting clinical divisions. The successful candidate will perform complex analysis, manage statutory reporting, and collaborate effectively with stakeholders to drive data-driven improvements. The position offers competitive salary and numerous benefits including NHS pension membership, career development, and more.

Benefits

Competitive salary including high-cost area supplement

Membership of the NHS Pension Scheme

24/7 independent counselling support

Career-long learning and development opportunities

Access to NHS and Blue Light discount schemes

Free Pilates classes

Full support and training to develop your skills

Qualifications

• Good understanding of routine healthcare reporting frameworks and statutory returns.
• Ability to perform high-level analytics using technical skills.
• Proactive in gathering information and managing workload.

Responsibilities

• Provide complex analysis to operational and clinical staff.
• Support the production of trust statutory returns.
• Analyze and present divisional performance at board meetings.

Skills

SQL

SSRS

MS Excel

Data analysis

Communication skills

Job description

This is an existing role in the Performance & Information Team covering for a period of Maternity Leave for the current postholder. The role is responsible for the management and provision of high-quality information to support one of the four clinical divisions within Moorfields Eye Hospital NHS Foundation Trust and to support the production of the trust statutory returns including SUS and SLAM. The Senior Information Analyst will be responsible for delivering robust analytical support to the allocated division and will also assist with wider reporting responsibilities of the team. Working under direction from the Deputy head of information, the post holder will deliver analysis on a range of areas; they will use their analysis and technical skills to identify key benefits, patterns, trends or inconsistencies in the division which could be improved. The post‑holder will be expected to perform analysis and advise divisions independent of line management. They will be expected to perform high‑level analytics using a range of technical skills and software, including SQL, SSRS, MS Excel, to build visualisations, dashboards, metrics and calculations to meet the division’s needs. They will also be responsible for signposting and acting as a liaison between the wider divisional team, and the Performance & information team.

The post holder would be required to have a good understanding of routine healthcare reporting frameworks and statutory returns (e.g. RTT, DM01, CDS and SLAM).

Divisional analytical support

• Responsible for the independent provision of complex analysis to operational staff, clinical staff, senior managers, and other Trust staff, providing detailed interpretation and recommendations relating to the analysis.
• Provide advice and guidance on the communication and interpretation of complex information to support divisional improvement initiatives.
• Support the production of the trust statutory returns including SUS and SLAM.
• Advise on data and information issues across a range of areas, and support teams to implement secure and sustainable decisions requiring data use and collection.
• Scrutinise data and information sources across the division to identify root cause of variances, trends, discrepancies or gaps.
• Take responsibility for designated statutory returns, ensuring these are prepared, data quality assured, signed‑off and submitted on time.
• Develop a close understanding of the Division and adopt a pro‑active approach to problem solving and anticipating and evaluating information needs. Build and manage working relations with the senior stakeholders and the Divisional Team, with Divisional Manager, Clinical Directors, and service managers.
• Analyse & present divisional performance, highlighting key issues for discussion at the divisional board meetings. Ensure that management are aware of key issues and risks.
• Support the division in the development and interpretation of statistical process control (SPC) charts.

Data and data quality

• Ensure accurate and timely reporting for your division to appropriate levels of management.
• Create interactive analyses, dashboards and KPI monitoring to present and report performance and other highly complex information, adjusting presentational styles to meet the requirements of different audiences.
• Ensure that all business information made available to users, is of a consistent standard and has full regard for issues of patient confidentiality and business sensitivity.
• Responsible for development and iteration of data models as required to inform effective management decision making.
• Develop reports and dashboards collecting information from different sources, with the ability to critically assess quality of data.
• Structure problems and develop appropriate analytical solutions, analysing and triangulating data in innovative ways and adapting approaches to deal with ambiguity. Deploy analytical judgement in dealing with unstructured and/or missing data.

Communication

• To use effective communication and questioning in order to understand the full scope of the information required.
• Communicate analytical/statistical information, advising of known issues and offering guidance on concepts used to aid understanding.
• To effectively communicate with line manager all pertinent issues arising to keep them informed of workload, the direction of travel and to receive feedback/support.
• Establish and maintain good communication with end users including interpreting requests for new work, validating outputs and seeking advice if the context or purpose is unclear.
• To produce and maintain appropriate documentation for all development activities, datasets and structures.
• To work in conjunction with the other teams, to keep abreast of dataset/reporting changes, sharing ideas and knowledge in order to inform best practice.
• Sharing knowledge and best practice with colleagues regarding data literacy, demand and capacity and other informatics functions which support the improvement programme.
• Communicate analytical/statistical findings for a wide range of audiences, including non‑analytical professionals.
• To present the data on the internal forums, with the ability to adjust the content to a different audience.

Other responsibilities

• To handle patient identifiable/sensitive data correctly and within the confines of the Trust’s Information Governance Policies, and advise the project team members with regard to safe and effective data collection and processing.
• Undertake training as necessary in line with the development of the post and as agreed with the line manager as part of the personal development planning process.
• The ability to use initiative and to manage own workload without manager’s supervision and using existing processes (e.g.P&I Hornbill system, MS Teams Planner) to accurately record tasks and project updates.
• To be proactive in gathering agreed information and manage expectations of different stakeholders across different projects, and colleagues within P&I.
• Act as a visible champion for improvement and innovation.
• Building effective stakeholder networks both inside and outside the organisation.
• Deputise for the Head of information or Deputy head of information at meetings when required.
• Responsible for maintenance and safe‑keeping of any equipment provided by the Trust for home‑working use or on‑site/office use, as well as for reporting any issues to line management or the IT department so they can be resolved as quickly as possible.
• The role is expected to be mostly computer‑based and thus will involve long periods in a seated position using VDU; the post‑holder is expected to ensure their own well‑being by taking breaks as required and alerting line management to any issues with working conditions.
• Actively contribute to the wider team development and promote core values of compassion and inclusion.

What’s in it for You?

• Competitive salary (including high‑cost area supplement)
• Membership of the NHS Pension Scheme
• 24/7 independent counselling support
• Career‑long learning and development opportunities
• Excellent transport connections
• Access to NHS and Blue Light discount schemes
• Free Pilates classes
• Full support and training to develop your skills

And so much more! To see the full range of benefits we offer please view our Moorfields benefits leaflet.

This advert closes on Sunday 7 Dec 2025.