Senior Implementation Project Manager

Bellrock; England; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A dynamic technology firm seeks a Senior Implementation Project Manager in Liverpool, offering a hybrid working model. This role involves leading SaaS onboarding projects, managing customer timelines, and ensuring project governance and financial forecasting. The ideal candidate will have proven experience in a technology environment, strong financial acumen, and excellent communication and organisational skills. A comprehensive benefits package includes generous leave, pension schemes, and wellness programs.

Benefits

25 days annual leave plus bank holidays

Salary exchange pension scheme

Life cover

Paid sick leave

Health Assured employee assistance

Enhanced maternity and paternity leave

Holiday purchase scheme

Healthcare Cashplan

Virtual GP

Qualifications

• Proven experience in Project Management within a SaaS or technology environment.
• Strong understanding of project governance and commercial accountability.
• Excellent organisational skills and ability to manage multiple projects simultaneously.

Responsibilities

• Lead multiple concurrent SaaS onboarding projects.
• Manage customers' timelines and deliverables.
• Drive adherence to project delivery best practices.

Skills

Project Management

Change Control

Financial Acumen

Organisational Skills

SaaS Environment Experience

Agile Methodologies

Communication Skills

Multitasking

Education

PRINCE2 or PMI-PMP Certification

Tools

Jira

Rocketlane

MS Project

Smartsheet

Job description

Senior Implementation Project Manager

Liverpool (hybrid working)

We are seeking a confident and assertive Senior Implementation Project Manager to join the team. Each PM supports several Professional Services Consultants, ensuring the successful delivery of client implementation projects, and internal initiatives.

This role requires someone who can take control of projects, lead from the front, and manage both internal teams and customers with clarity and authority. You will be responsible for project governance, resource planning, financial forecasting, and ensuring that delivery remains on track, on time, and within scope.

Key responsibilities

• Lead the delivery of multiple concurrent SaaS onboarding projects across public and private sector clients.
• Manage and hold customers accountable for agreed timelines, deliverables, and scope.
• Appropriately control changes to scope, timelines, and priorities, ensuring change governance and commercial terms are enforced.
• Direct and support Professional Services consultants, ensuring consistent delivery standards and project hygiene.
• Maintain detailed project plans, resource schedules, and risk registers.
• Ensure all project documentation is created, maintained, and shared appropriately.
• Drive adherence to delivery best practices, including meeting agendas, note-taking, and follow-up communications.
• Act as the escalation point for project issues, ensuring timely and effective resolution.
• Collaborate with finance and leadership to forecast revenue and track project profitability.
• Facilitate project meetings, workshops, and steering groups with internal and external stakeholders.
• Champion continuous improvement and contribute to the evolution of Concerto's delivery methodology.

Skills & experience

• Proven experience in a Project Manager or Delivery Manager role within a SaaS or technology environment.
• Strong understanding of project governance, change control, and commercial accountability.
• Proficiency in project management tools (e.g. Rocketlane, Jira, MS Project, Smartsheet).
• Familiarity with AI tools to support project and client management, including Copilot.
• Strong financial acumen with experience in forecasting, budget tracking, and billing milestones.
• Knowledge of the facilities management or property / asset management sectors is a plus.
• Agile, PRINCE2, or PMI-PMP certification is desirable.
• Assertive and confident communicator, capable of managing customers and internal teams with authority.
• Excellent organisational and multitasking skills, with the ability to manage multiple projects simultaneously.

Working arrangements

We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from the Liverpool office on a hybrid basis - 8:30am to 5:00pm with an hour for lunch.

What can we offer you?

Upon joining Bellrock, you can expect a comprehensive benefits package including :

• 25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it's on us)
• Salary exchange pension scheme
• Life cover
• Paid sick leave
• Health Assured employee assistance and wellness program
• Enhanced maternity, paternity and adoption leave
• Salary sacrifice schemes : Cycle to work
• Holiday purchase scheme of additional 5 days per year
• Offers and discount scheme designed to save money on everyday shopping and essentials
• Healthcare Cashplan
• MotorSave Scheme
• Refer a friend
• Liftshare
• Virtual GP

Why Bellrock?

Our people are our passion, so we're all about helping them to achieve their ambitions. That means putting everything in place for you to have a rewarding career with us. So you can go far in your career, with us behind you. And our business will grow, too. So, if you're ready to start your career journey with Bellrock we're ready to welcome you. It's a great place to be.

We would like to attract talent from all corners of the world for this role. Or commitment is to an equitable recruitment process so feel free to apply in any way that suits you. We are looking for the right person, not necessarily just the right person for this role

Apply today.