Senior HR Business Partner

Capita; Greater London; On-site; GBP 60,000 - 70,000; Full time

Job summary

A public services provider is seeking an experienced Senior HR Business Partner in the UK to lead strategic initiatives and drive transformation. This role requires a strong HR background, particularly in managing complex change programs and promoting a diverse workforce. Responsibilities include developing capabilities aligned with goals and serving as a trusted advisor to senior leaders. This home-based position offers a competitive salary up to 70,000 with hybrid working options and generous benefits.

Benefits

Competitive salary up to 70,000

23 days holiday, rising to 27

Paid volunteering days

Company pension and life assurance

Flexible working with hybrid options

Qualifications

• Strong technical HR background with experience in complex organisational change.
• Ability to manage multiple priorities in a fast-paced environment.
• Successful experience as a senior HR Business Partner in matrixed organisations.
• Skills in designing talent strategies for succession pipelines.
• Ability to leverage HR analytics for strategy shaping.
• Exceptional communication and influencing skills.

Responsibilities

• Develop and deliver CPS Core capabilities people strategy.
• Champion change programmes ensuring they are people-focused.
• Execute talent management strategies including succession planning.
• Act as a trusted advisor to senior leaders on structure and culture.
• Use HR analytics to support business strategy and improvements.
• Promote tech-enabled HR solutions to enhance employee experience.

Skills

HR Expertise

Agility & Resilience

Strategic Partnering

Talent Leadership

Data-Driven Decision Making

Influencing & Communication

Education

CIPD Level 7 qualification (or equivalent)

Job description

Overview

Ready to make a real difference in shaping the future of public services. We’re looking for an experienced Senior HR Business Partner to lead strategic people initiatives and drive transformation across Capita Public Services (CPS). In this pivotal role you’ll partner with senior leaders to influence culture, build future capability and deliver organisational change that matters.

Job title : Senior HR Business Partner

Job Description :

This is a 12-month FTC position. It is home-based with occasional travel required for in-person meetings.

We’re truly committed to building a diverse and representative workforce and as part of our strategic plans we are aiming to accelerate gender and ethnic representation in leadership. As such we would particularly welcome applications from people who are female and/or are from Black, Asian and other ethnic minority backgrounds.

What you’ll be doing

• Contribute to the development and delivery of the CPS Core capabilities people strategy ensuring alignment with transformation goals, service line priorities and future workforce needs.
• Champion major change programmes from restructures and operating model shifts to cultural transformation ensuring they are people-focused, strategically aligned and supported by clear communication and stakeholder engagement.
• Execute talent management strategies including succession planning, leadership pipeline development and critical skills identification. Collaborate with Talent Acquisition and L&D to deliver targeted interventions.
• Act as a trusted advisor to senior leaders shaping decisions on structure, culture and people priorities.
• Use HR analytics and market intelligence to inform data-driven decisions that support business strategy, continuous improvement and measurable impact.
• Promote innovative tech-enabled HR solutions to enhance efficiency and elevate the employee experience.

What we’re looking for

Essential Skills & Experience

• HR Expertise: Strong technical HR background with extensive experience leading complex organisational change programmes including restructures, TUPE transfers and large-scale transformation initiatives.
• Agility & Resilience: Comfortable operating in a fast-paced evolving environment, managing multiple priorities with confidence and clarity.
• Strategic Partnering: Proven success as a senior HR Business Partner within complex matrixed organisations, influencing at the highest levels.
• Talent Leadership: Demonstrated ability to design and embed talent strategies that strengthen succession pipelines, accelerate leadership development and build future-ready workforce capability.
• Data-Driven Decision Making: Skilled in leveraging HR analytics and business intelligence to shape strategy, measure impact and drive continuous improvement.
• Influencing & Communication: Exceptional interpersonal skills with the ability to build trust, challenge constructively and engage stakeholders across all levels.

Desirable Skills & Experience

• CIPD Level 7 qualification (or equivalent).

About Capita

Capita is an outsourcer helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences.

What’s in it for you

• A competitive basic salary up to 70,000 depending on experience
• 23 days holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office volunteering for our charity partners or a cause of your choice
• Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
• Voluntary benefits designed to suit your lifestyle from discounts on retail and socialising to health & wellbeing, travel and technology
• Access to our Employee Network Groups which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Enjoy the flexibility of hybrid working with the option to work from home to support a healthy work-life balance

Unlock Your Potential with Capita

At Capita your career can take you wherever your ambition leads. You’ll become part of a diverse network of talented forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth, offering exciting opportunities to expand your skills, explore new paths and advance your career.

Join us and discover a career with purpose. #CareersWithPurpose

Customer first always • Fearless innovation • Achieve together • Everyone is valued

What we hope you’ll do next :

Choose Apply now to fill out our short application so that we can find out more about you.

Equal Opportunities

At Capita we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email or call and we’ll get back to you to discuss.

For more information about equal opportunities and the types of adjustments we can offer please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process please email our Talent Acquisition team –

Location: London

United Kingdom

Time Type: Full time

Contract Type: Fixed Term (Fixed Term)

Required Experience: Senior IC

Key Skills

Category Management, Channel Marketing, ABAP, Administration Support, Accident Investigation, AV

Employment Type: Full-Time

Experience: years

Vacancy: 1