Senior Housekeeper & Hotel Operations Lead

Omni Facilities Management; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading outsourced service provider is seeking a Head Housekeeper to oversee hotel housekeeping operations. The successful candidate will engage and train a team, ensure quality standards, handle budgeting, and maintain effective communication. Ideal for those with management experience in housekeeping and strong interpersonal skills. Competitive benefits include up to 28 days paid holiday and opportunities for career progression.

Benefits

Two weekly payments

Up to 28 days paid holiday per year

Permanent contract of employment

Career progression opportunities

Company benefits including retail discounts

Opportunity to work with great teams

Qualifications

• Previous housekeeping management experience, ideally as a Head Housekeeper.
• Previous people management experience, including training and development.
• Experience dealing with budgets, including profit and loss analysis.
• Desirable experience with Health & Safety matters.

Responsibilities

• Engage and train the housekeeping team.
• Ensure communication with the hotel and company.
• Manage absence processes while ensuring smooth operations.
• Conduct quality inspections and maintain standards.
• Manage linens and cleaning supplies within budget.

Skills

Excellent interpersonal skills

Excellent written and verbal communication skills

Proficient in Microsoft Office (Word, Excel, Outlook)

Ability to build rapport quickly

Ability to work effectively under pressure

Excellent organization skills

Ability to motivate and inspire others

Flexible with willingness to learn

Job description

A leading outsourced service provider is seeking a Head Housekeeper to oversee hotel housekeeping operations. The successful candidate will engage and train a team, ensure quality standards, handle budgeting, and maintain effective communication. Ideal for those with management experience in housekeeping and strong interpersonal skills. Competitive benefits include up to 28 days paid holiday and opportunities for career progression.