Senior Housekeeper

Excelcare Holdings Ltd; Hartford; On-site; GBP 10,000 - 40,000; Full time

Job summary

A Family-owned Care Home Group based in the United Kingdom is seeking a Senior Housekeeper for their Water Hall Care Home. The role involves supervising the housekeeping team, ensuring high cleanliness standards, and engaging with residents. Ideal candidates should possess excellent communication skills and a compassionate approach. This position offers competitive pay and various benefits including annual leave, free parking, and opportunities for professional development.

Benefits

Pay: £13.55 depending on experience

40 Hours a week

5.6 Weeks Annual Leave

Free on-site parking

Enhanced bank holiday pay

Annual salary review

Refer a Friend Scheme

DBS certificate paid

Comprehensive induction programme

Funded qualifications via apprenticeship

Paid uniform

Employee of the month reward

Team appreciation week

Qualifications

• Previous experience in a housekeeping role is desirable.
• Flexibility and enthusiasm in work attitude.

Responsibilities

• Supervise and support the Housekeeping Team.
• Regular cleaning of bedrooms, bathrooms, and communal areas.
• Organize and plan staff rotas, ensuring adequate coverage.
• Coach and mentor the team as needed.

Skills

Communication and customer-facing skills

Time management and organization skills

Ability to work independently and in a team

Kind and compassionate approach

Attention to detail

Job description

As a Senior Housekeeper at our Water Hall Care Home in Cambridge you will be part of a compassionate and welcoming team. Along with the rest of the Housekeeping Team whose roles include cleaning and laundry duties, you would ensure that the care home is always maintained to a high standard of cleanliness and is safe and comfortable and welcoming for the people living in our care home.

Responsibilities

• Supervise and support the Housekeeping Team.
• Regular cleaning rotas to ensure that bedrooms, bathrooms and communal areas are cleaned to a high standard at all times.
• Work alongside the team as and when required to complete tasks.
• Coach and mentor the team ensuring they have the tools and training to undertake their role.
• Organise and plan staff rotas taking into consideration holidays booked and ensure that adequate team members are always on site.
• Ensure deep cleans are undertaken as required on a rota basis to include floors, soft furnishing, fixtures, fittings, windows and walls.
• Ordering of supplies.
• Ensure cleaning equipment is safely used and kept in good working condition.
• Comply with COSHH and Infection Control Regulations.
• Engage in meaningful activities with residents as part of the role and promote independence, choice, dignity and respect at all times.

Qualifications & Skills

• A kind, compassionate approach.
• Excellent communication and customer facing skills.
• Ability to work independently and as part of a team.
• Good time management and organisation skills.
• Flexibility, enthusiasm and a good sense of humour.
• An eye for detail and the ability to juggle priorities.
• Previous experience in a housekeeping role - desirable.
• Taking pride in the service you provide to the people living in our care homes will make a difference every day.

Excelcare is a family‑owned Care Home group established for over 34 years. We provide the highest standards of care to older people with a range of needs including dementia, physical disabilities and mental health issues. By joining us you will become one of the 'family' and in return for your dedication and hard work you can expect:

Benefits

• Pay: £13.55 depending on experience.
• Hours: 40 Hours a week 8am to 4pm, Monday - Sunday. You must be able to work alternate weekends.
• 5.6 Weeks Annual Leave.
• Free on‑site parking.
• Enhanced bank holiday pay.
• Annual salary review.
• Refer a Friend Scheme rewarding £500 for every person you refer.
• DBS certificate paid by Excelcare.
• Comprehensive induction programme.
• Funded qualifications via the apprenticeship programme (where required).
• Paid uniform.
• Employee of the month - £100 for outstanding contribution.
• Team appreciation week.