Senior Epic Application Analyst | Cambridge University Hospitals NHS Foundation Trust

Cambridge University Hospitals NHS Foundation Trust; Cambridge; On-site; GBP 40,000 - 50,000; Full time

Job summary

A prominent NHS Trust in Cambridge is seeking a Senior Epic Application Analyst to lead the optimisation of the MyChart portal and the Epic electronic patient record system. You will manage a team to ensure effective workflows for patients and clinical staff while providing expert guidance and support across departments. The ideal candidate will hold Epic certification and possesses strong analytical skills. This role offers comprehensive benefits and opportunities for professional growth.

Benefits

On-site facilities

Subsidised transport

Staff travel discounts

Flex-work options

Support for work–life balance

Qualifications

• Epic certification is required, ideally for MyChart; analyst experience in any Epic module will be considered.

Responsibilities

• Lead a team responsible for the configuration, development and optimisation of the Epic EPR system and MyChart portal.
• Ensure the system supports patients, clinical and administrative workflows effectively.
• Manage staff and oversee system design integrity.
• Provide expert technical guidance on Epic system capabilities.
• Support testing, upgrades and issue resolution.
• Take ownership of Epic module design integrity.
• Document system updates and ensure training materials reflect new developments.

Skills

Epic certification

Analyst experience in any Epic module

Job description

Overview

Cambridge University Hospitals is seeking a Senior Epic Application Analyst to join our team and optimise the patient portal MyChart within our Epic electronic patient record system. You will lead the configuration, development and optimisation of the Trust’s Epic EPR and MyChart to support patients, clinical and administrative functions in line with NHS best practice and operational needs.

Responsibilities

• Lead a team responsible for the configuration, development and optimisation of the Epic EPR system and MyChart portal.
• Ensure the system supports patients, clinical and administrative workflows effectively; align with NHS standards and operational needs.
• Manage staff, oversee system design integrity, and lead recruitment, training, appraisals and day-to-day management.
• Provide expert technical guidance on Epic system capabilities; analyse workflows, manage complex configurations, troubleshoot issues and ensure integration with other departments.
• Support testing, upgrades and issue resolution; collaborate with clinical and operational teams to develop training strategies that maximise Epic benefits.
• Take ownership of Epic module design integrity, work with the Design Authority, supervise analysts and optimise workflows with clinical and administrative staff.
• Document system updates and ensure training materials reflect new developments.

Qualifications

• Epic certification is required, ideally for MyChart; analyst experience in any Epic module will be considered.

About Cambridge University Hospitals

CUH NHS Foundation Trust includes Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and more than 1,100 beds, the Trust focuses on delivering high-quality patient care. The Trust’s values are Together, Safe, Kind, Excellent.

Diversity and Inclusion

CUH is committed to a diverse and inclusive workforce and welcomes applications from all sections of the community.

Additional Information

• Please see the attached Applicant Information Pack for key duties and responsibilities.
• For visa considerations: a Student visa holder cannot be offered a full-time permanent contract unless specific visa conditions are met.
• For NHS Cambridgeshire and Peterborough roles, at-risk applicants will be prioritized in interviews where applicable.
• Advert closing date: 29 September 2025. Interviews are scheduled for 13 October 2025.
• Benefits include on-site facilities, subsidised transport, staff travel discounts, flex-work options where applicable, and support for work–life balance.

We welcome applications from Armed Forces personnel.