Senior Enterprise Services Consultant (Remote)

HubSpot, Inc.; Ambleside; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A growing SaaS company is seeking a Lead Services Consultant to guide customers in their implementation and service strategies. The role involves diagnosing customer needs, creating customized plans, and ensuring long-term success with their software solutions. Candidates should have over 5 years of relevant experience, strong communication skills, and technical knowledge of complex SaaS platforms. This position promotes a culture of customer focus and bold problem-solving, supporting the company's growth and commitment to customer success.

Qualifications

• 5+ years of experience in a similar role.
• Deep implementation expertise with complex SaaS software.
• Ability to drive value conversations with executive teams.

Responsibilities

• Recommend implementation approach and ongoing services for customers.
• Diagnose customer needs based on business objectives.
• Create customized implementation plans based on unique customer needs.

Skills

Fluency in English

Customer first mindset

Strong communication skills

Project management skills

Technical aptitude

Job description

A growing SaaS company is seeking a Lead Services Consultant to guide customers in their implementation and service strategies. The role involves diagnosing customer needs, creating customized plans, and ensuring long-term success with their software solutions. Candidates should have over 5 years of relevant experience, strong communication skills, and technical knowledge of complex SaaS platforms. This position promotes a culture of customer focus and bold problem-solving, supporting the company's growth and commitment to customer success.