Senior Employee Relations Advisor | Croydon Health Services NHS Trust

Croydon Health Services; London; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A healthcare organization is seeking a skilled Senior Employee Relations Advisor in London. The role involves managing complex employee relations cases, advising managers on best practices, and supporting a people-centric approach. You will collaborate with the ER team to ensure fairness in processes and build positive workplace relationships. The position is full-time, hybrid, and offers career development opportunities.

Qualifications

• Proven experience as an Employee Relations professional.
• Ability to manage complex ER cases effectively.
• Strong understanding of Just Culture principles.

Responsibilities

• Support managers in resolving complex ER cases.
• Manage a varied and complex caseload.
• Advise on best practices and employment law.
• Build positive relationships within the organisation.

Skills

Employee Relations expertise

Knowledge of employment law

Relationship building

Advisory skills

Job description

Overview

Senior Employee Relations Advisor

Band 6, Full Time, Permanent, Hybrid working arrangement

*******Previous applicants need not apply********

Are you an experienced Employee Relations (ER) professional looking for your next challenge? We’re looking for a Senior Employee Relations Advisor to join our supportive ER team at Croydon Health Services. If you’re passionate about fair and effective people management, this could be the perfect role for you!

Responsibilities

• Supporting managers in resolving complex ER cases using Just Culture principles, ensuring fairness and compassion remain at the heart of the process
• Managing a varied and complex caseload, including disciplinary, grievance, bullying & harassment, and capability cases
• Advising managers on best practice, employment law, and Trust policies, helping them feel confident in handling ER issues
• Building strong, positive relationships across the organisation and providing clear, persuasive advice to managers

What You’ll Be Doing

As a Senior ER Advisor, you’ll work closely with the ER Manager, ER Advisor, and HR Business Partnering team to provide a proactive and people-centred ER service. Your key responsibilities will include:

• Supporting managers in resolving complex ER cases using Just Culture principles, ensuring fairness and compassion remain at the heart of the process
• Managing a varied and complex caseload, including disciplinary, grievance, bullying & harassment, and capability cases
• Advising managers on best practice, employment law, and Trust policies, helping them feel confident in handling ER issues
• Building strong, positive relationships across the organisation and providing clear, persuasive advice to managers

Why Join Croydon Health Services?

At Croydon Health Services NHS Trust, we’re committed to providing outstanding care to a diverse population of over 360,000 people. Our team of 4,100 dedicated staff work across hospitals, specialist clinics, and within the community—delivering healthcare where it’s needed most.

We know that working in the NHS is demanding, but with the right team, we’re making a real impact. We empower our people to drive change, embrace innovation, and develop their careers with access to training, education, and professional development opportunities.

If you’re looking for a supportive team and a role where you can make a real difference, we’d love to hear from you!

***Please see the attached supporting document which contains more information about the role in the job description and person specification***

This advert closes on Tuesday 30 Sep 2025