Senior Director Pricing - EMEA

Sitel Corp.; Remote; GBP 100,000 - 140,000; Full time

Job summary

A global service provider in the UK is seeking a Senior Pricing Director to lead commercial strategies for high-profile global and EMEA clients. The candidate will collaborate with various teams to develop competitive proposals and financial models, requiring at least 10 years of experience in commercial roles within professional services or tech sectors. Fluency in English and expertise in tools like Excel and CPQ are essential. The position emphasizes teamwork and strategic project engagement.

Qualifications

• Minimum 10 years in Commercial roles in Professional Services or Tech industries.
• Hands-on experience in managing B2B engagements.
• Prior roles in Customer Success, Pricing, Solutions or Management Consulting valued.

Responsibilities

• Support qualification of new opportunities.
• Deliver Strategic Pricing for international deals.
• Model commercial offers for the outsourcing industry.
• Manage Executive Reviews with leadership.
• Work with Clients to efficiently close contracts.
• Steer Deal Owners in commercial discussions.

Skills

Commercial strategy

Analytical skills

Financial acumen

Teamwork

B2B engagement management

Negotiation

Education

Bachelor/Master degree in Business Administration or related field

Tools

Excel

MS Office suite

CPQ tools

AI generative tools

Job description

Foundever is looking for a new EMEA Senior Pricing Director, reporting to the Leader of Global Pricing. The role combines commercial strategy, analytical skills, financial acumen, team work and a strong ability to support nuanced decision‑making in fast‑paced deals.

He/She/They will be working on high‑profile deals with Global and EMEA clients. Supported by Pricing Managers, the Pricing Director will be responsible for developing competitive and sustainable commercial proposals and modeling the financial returns of deals. The Pricing Director will also take a key role in Foundever transformation by engaging in strategic projects, including designing new commercial models. The role involves a mix of client‑facing work and internal cross‑functional work in a fast‑paced environment.

Duties and Responsibilities

• Support the qualification of new opportunities when needed.
• Deliver Strategic Pricing for large, complex, international deals mixing Contact Centre business and Tech solutions.
• Model commercial offers and shape bespoke commercial models specific to the outsourcing industry.
• Manage Executive Reviews with Foundever leadership, assess risks and propose mitigation plans.
• Work with Clients and Internal stakeholders to efficiently close contracts. Assist with Transition from Sales to Delivery teams.
• Steer Deal Owners (Business Developers, Account Managers…) in their commercial discussions with clients, until closing deal and contract signature.

Non‑bid work

• Engage on and own high‑profile projects – for instance: design and launch of new tools, commercial strategy, account recovery plans…
• Design and shape new commercial models for new offers (new product and service lines, new technologies, new delivery locations…); bring new commercial models to life.
• Create a Winning Team Mindset across the pricing team.

The role requires a proven track record in shaping commercial strategy and executing it for large organizations on outsourcing, technology or other business services.

Qualifications

At least 10 years in Commercial roles in Professional Services or Tech industries.

Preferred –

Hands‑on experience in managing B2B engagements and negotiating with large client organizations.

Prior roles in Customer Success, Pricing, Solutions or Management Consulting are valued.

Education

Minimum: Bachelor/Master degree in Business Administration or related field, or graduated from a Business/Engineering school or a top‑tier university.

Accounting & Auditing skills / qualifications (AAT, ACCA, ACA, CIMA are a plus but not essential).

Tools and Applications

• Excellent knowledge of Excel for modelling and MS Office suite (Word, PowerPoint…).
• Knowledge of CPQ (Configure Price Quote) or other SAAS Pricing tools is a strong plus.
• Knowledge of AI generative tools such as ChatGPT, Jasper and similar is a plus.

Languages

Fluent English – both conversational and written.

Candidates with French or German languages is preferred as you will be required to speak with the external stakeholders appropriately.