Senior Digital Business Analyst

Michael Page (UK); Leicester; On-site; GBP 50,000 - 65,000; Full time

Job summary

A recruitment agency is seeking a Business Analyst in Leicester to enhance operational efficiency through digital transformation. The role involves engaging with stakeholders, mapping processes, and leading project rollouts. The ideal candidate will demonstrate strong communication skills and familiarity with Agile methodologies. This position offers a competitive salary of £50,000-£65,000, generous leave, and a contributory pension scheme.

Benefits

Competitive salary

Annual leave of 23 days plus bank holidays

Contributory pension scheme

Up to 4 weeks of company sick pay

Enhanced maternity benefits

Qualifications

• Experience gathering and refining requirements.
• Capability to translate complex requirements into deliverables.
• Experience with CRM, ERP, or workflow systems.

Responsibilities

• Engage with stakeholders to gather requirements.
• Map and maintain business processes and SOPs.
• Translate requirements into specifications for teams.
• Design and deliver digital solutions.

Skills

Strong communication and stakeholder engagement skills

Ability to analyse and map processes

Experience with business and technical teams

Proactive and detail-oriented

Familiarity with Agile methodologies

Competent in collaboration tools

Education

Recognised Business Analysis qualification

Tools

Confluence

Jira

Miro

HubSpot

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About Our Client

This opportunity is with an ambitious SME operating in the energy and natural resources sector. The company is committed to leveraging the latest technology to enhance operational efficiency and deliver value-driven results.

Job Description

Are you a confident self-starter with a passion for innovation and transforming how a business operates? Our client is building a pivotal, centralised function designed to elevate their operational excellence by capturing, standardising, and evolving their Group-wide Standard Operating Procedures (SOPs). We need you-a decisive Business Analyst-to be the vital link, translating this critical knowledge into tangible, measurable operational improvements across the organisation.
This isn't just about documentation; it's about true digital transformation. You will dive deep to gather and shape challenging requirements, meticulously map and optimise complex business processes, and ensure that every new system and improvement is perfectly aligned with our SOPs to deliver maximum strategic value.
Your confidence will shine as you lead successful project rollouts, manage change, and guarantee quality assurance. You'll ensure every solution is not just delivered, but embedded successfully, genuinely transforming the way teams work.
If you are ambitious and looking to rapidly accelerate your Business Analysis career by playing a key, influential role in continuous improvement at an enterprise level, this is your platform.
Our client believes that collaboration fuels innovation. This role requires you to be present in their brand-new Leicester office, three days a week to build strong relationships, engage in dynamic innovation sessions, and ensure seamless cross-functional delivery.
As a key member of this strategic function, you will:

• Proactively engage with senior stakeholders across all business units to confidently gather, document, and refine critical requirements.
• Own the integrity of business processes and SOPs, mapping and maintaining them to ensure they are consistently accurate and actionable.
• Translate complex business imperatives into clear, functional specifications and user stories for delivery teams.
• Partner with project teams to design and deliver robust digital solutions that uphold compliance and process standards.
• Drive adoption and successful embedding of new processes/systems through effective change management and rollouts.
• Lead the contribution to testing and quality assurance, rigorously validating solutions against strategic requirements.
• Monitor and confidently report on the impact of new initiatives, proactively highlighting opportunities for continuous, high-value improvement.
• Champion knowledge sharing by ensuring all documentation and artefacts are maintained in a structured and accessible format.

The Successful Applicant

Essential

• Strong communication and stakeholder engagement skills.
• Ability to analyse and map processes, spotting inefficiencies and opportunities for improvement.
• Experience working with both business and technical teams, translating requirements into clear deliverables.
• Proactive, organised, and detail-oriented, with the ability to manage multiple tasks.
• Familiarity with Agile ways of working (scrum, Kanban, user stories, acceptance criteria).
• Competent in using collaboration and documentation tools (e.g., Confluence, Jira, Miro, or equivalent).

Desirable

• A recognised Business Analysis qualification.
• Experience with CRM, ERP, or workflow systems (HubSpot)
• Knowledge of process improvement methodologies
• Awareness of change management practices.
• Understanding of data and reporting.

What's on Offer

• Competitive salary between £50,000-£65,000.
• Generous annual leave of 23 days plus bank holidays.
• Contributory pension scheme to support long-term financial planning.
• Up to 4 weeks of company sick pay and 5 weeks of compassionate leave.
• Enhanced maternity benefits for added support.