Senior Design Consultant

Visa; London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading payment technology company is looking for a Sr. Product Designer to join their Client Experience team in London. This hybrid role involves collaborating with stakeholders to create UI designs, facilitating design workshops, and advocating for client needs. Candidates should have strong visual design and UX skills, along with experience in financial services. The ideal applicant will demonstrate excellent teamwork and communication abilities.

Qualifications

• 5+ years of relevant experience in product design.
• Experience in financial services and complex B2B tools is preferred.

Responsibilities

• Collaborate with internal stakeholders to understand their needs.
• Champion Client Experience and advocate for clients.
• Work with design and product teams to create UI designs.

Skills

Visual design

UX design

UI design

Workshop facilitation

Cross-functional team leadership

Excellent communication skills

Education

Bachelor's Degree or higher with relevant experience

Tools

Figma

Usertesting.com

After Effects

Job description

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa is seeking a Sr. Product Designer for the Client Experience team within the larger Commercial Money Movement Services organization. This role is based in our London Paddington office and reports to the Director of UX and Product Management.

This role requires strong collaboration with stakeholders from design, technology, product, legal, and compliance within Visa Direct and beyond. Ideal candidates will have robust visual design experience, UX, UI, workshop facilitation, cross-functional team leadership, and excellent communication skills with a positive, can-do attitude. A customer-first mindset is essential and experience working closely with other designers and product managers is also a must.

Key Responsibilities:

• Collaborate with internal stakeholders to understand their and their client\'s needs
• Champion Client Experience and advocate for our clients
• Work closely with the larger design and product team to create UI designs ready for development
• Crisp design portfolio demonstrating visual design skills
• Lead design thinking workshops for stakeholders where necessary to help product understand who their users are, their pain points and the problems they\'re solving
• Collaborate with product, business and technology experts to define scope, create Figma screens, understand research ask/budget needs if applicable
• Incorporate research into our Visa design process - ensure designs and interactions are user tested and iterate based on user feedback
• Foster strong and lasting relationships with clients and internal stakeholders at all levels
• Work closely with technology to foster a relationship and be involved in UAT and grooming sessions
• Adopt agile processes with a continuous improvement mindset.
• Be open to feedback from the design team and offer design critiques for the wider team from a consultation perspective

This is a hybrid position, with an expectation to be in our London Paddington office for 3 set days a week or as business needs dictate.

Qualifications

Basic qualifications:

• Bachelor\'s Degree with 5+ years of relevant experience OR Advanced Degree with 3+ years of experience OR PhD with 2+ years of experience.

Preferred Experience:

• Financial services and payments experience with complex B2B tools
• Figma, Usertesting.com, Mobile app design experience, workshop facilitation, after effects

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.