Senior Customer Services Officer (Level 5) – Community Focus

Medirest Signature; South Ribble; On-site; GBP 27,000 - 30,000; Full time

Job summary

A leading service provider in the UK is seeking a Customer Services Officer to provide high-quality services and resolve customer inquiries. The role requires a passion for helping people, strong communication skills, and the ability to work collaboratively. Ideally, candidates will have customer service experience, excellent IT skills, and the capability to manage pressure. This is a permanent position based in Chorley & South Ribble, with a salary of £27,694 - £29,064 and requires a DBS check.

Qualifications

• Experience in delivering quality customer service.
• Strong communication skills and ability to effectively resolve customer inquiries.
• Familiarity with technology and digital services.

Responsibilities

• Provide high quality services with excellent results.
• Resolve customer inquiries at the first point of contact.
• Collaborate with the team to meet targets and service standards.

Skills

Customer service experience

Excellent communication

IT skills

Ability to work under pressure

Flexibility

Job description

A leading service provider in the UK is seeking a Customer Services Officer to provide high-quality services and resolve customer inquiries. The role requires a passion for helping people, strong communication skills, and the ability to work collaboratively. Ideally, candidates will have customer service experience, excellent IT skills, and the capability to manage pressure. This is a permanent position based in Chorley & South Ribble, with a salary of £27,694 - £29,064 and requires a DBS check.