Senior Cross Solution Strategist (Content Management)

Adobe; City of Westminster; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading digital solutions provider is seeking a Senior Cross-Solution Strategist to join their Ultimate Success Team. This role involves advising customers on content supply chain strategies, providing mentorship, and developing innovative solutions that align with customer objectives. The ideal candidate has extensive experience in solution strategy and enterprise consulting, with a collaborative mindset and strong communication skills. The position allows for both in-office and remote work, primarily targeting customers across the UK and EMEA.

Benefits

Unique Check-In feedback approach

Exceptional recognition on Best Companies lists

Commitment to diversity and inclusion

Qualifications

• 10-15 years of experience in solution strategy and enterprise consulting.
• Expertise in planning and enterprise software delivery.
• Ability to manage complex engagements and influence collaborators.

Responsibilities

• Align customer objectives with Adobe's solutions.
• Lead workshops and build planning meetings.
• Develop outcome-based roadmaps for customers.

Skills

Growth mindset

Solution strategy

Communication

Mentorship

Collaboration

Education

Bachelor's degree in Business or Computer Science

Advanced degree preferred

Tools

Agile methodologies

Content Management solutions

Project Management Software

Job description

The Senior Cross‑Solution Strategist serves as a trusted advisor and solution expert within the Ultimate Success Team, Field Engineering. This role brings to bear Adobe's Content Supply Chain capabilities across AEM Assets, AEM Sites, Workfront and related workflows to provide strategic mentorship that accelerates enterprise content maturity and operational efficiency. We align customer business objectives with technical innovation through secure, scalable strategies grounded in industry‑leading digital transformation frameworks. You will work in a team that is made up of Strategist and Architects, each with content supply chain strategy, connecting Adobe capabilities to measurable outcomes such as content velocity, reuse, governance and publishing bringing deep expertise in solutions such as AEM Assets, AEM Sites and Workfront, forming a team that supports cross‑solution Content Supply Chain strategy of the Dynamic (solution‑specific) Field Engineering portfolio in EMEA. What you will do A CS Strategist is a key part of the Team, understanding the customers current state content operations, including asset lifecycle, metadata governance, workflows, approval processes and publishing practices. We advise customers on Content Supply Chain use cases that connect AEM Assets, Sites, Workfront and governance models to measurable business objectives How you should do this? Apply a Customer‑Centric Thinking

Translate Business Goals into Solutions

• Translate business goals into innovative, scalable solution strategies that improve customer value.
• Independently deliver foundational cross‑solution strategies.
• Provide mentorship on metadata standards, governance models, approval flows, DAM structure and authoring practices.
• Ensure all solution approaches align with customer needs and objectives.

Show Customer Leadership

• Lead workshops, build sessions, and planning meetings, clearly articulating complex ideas to technical and non‑technical audiences.
• Function as a credible resource in dynamic, customer‑focused interactions, building credibility across all levels, including executive collaborators.
• Navigate cross‑solution projects, build compelling narratives, and ensure measurable results and value realization.

Create Strategic Influence

• Develop and guide solution approaches that link Adobe technologies with customer business goals and Ultimate Success vision.
• Build and communicate outcome‑based roadmaps aligned with customer benchmarks.
• Influence multi‑functional teams to prioritize strategic value and drive enterprise‑wide initiatives.

Ensure Governance & Compliance

• Ensure strategies align with enterprise standards for content governance, taxonomy, metadata, rights management, brand consistency, regulatory content handling and privacy regulations (GDPR, CCPA), and Adobe frameworks.
• Manage risk and scalability considerations, defining and enforcing guidelines.

Cloud Architecture First

• Apply knowledge of cloud‑native development, scalability, and integrations across Adobe and third‑party platforms.
• Find opportunities for differentiation and transformation using SaaS models and new technologies.
• Collaborate with Enterprise Architects to deliver North Star Architecture to customers.

This role is available in the UK, Ireland, Germany, France, the Netherlands, Spain, Belgium, the Nordics, Italy, Switzerland, Middle East, either in‑office or remote.

Success Metrics

• Enterprise Impact: Strategic alignment, transformation success, and innovation velocity.
• Customer Metrics: Adoption, happiness (CSAT/NPS), and retention.
• Business Outcomes: Revenue growth, operational efficiency, and time‑to‑value.
• Strategic Influence: Executive engagement, roadmap traction, and cross‑solution alignment.
• Delivery Excellence: Efficient, high‑quality execution aligned with governance and compliance standards.
• Thought Leadership: Contributions to whitepapers, webinars, and conferences; promotion of guidelines.
• Continuous Improvement: Process enhancements, reusable assets, and scalable frameworks.

Open curiosity about the total cross‑solution customer picture, and an aim to collaborate with your fellow Strategists and Architects to bring it to life for our customers.

Qualifications & Capabilities

• Possess an innovative, problem‑solving growth mindset with the ability to drive strategic decisions, address tough problems, and enjoy working with teammates who want to see each other successful. We work as a team!
• Ability to mentor and foster a culture of feedback and continuous improvement.
• Ability to communicate sophisticated ideas successfully verbally and in writing with both customers and internal Adobe at an exceptional level.
• Influential member of a team and ability to partner across the Adobe ecosystem. We build collaborative connections across Adobe.
• Proven ability to manage complex engagements and influence collaborators at all levels.
• Dedication to diversity, equity, and inclusion.
• Bachelor's degree or equivalent work experience in Business, Computer Science, Information Systems, or related field; advanced degree preferred.
• 10‑15 years of experience in solution strategy, enterprise consulting, or digital transformation, with a focus on multi‑cloud and multi‑functional projects.
• Expertise in planning, program management, or enterprise software delivery.
• Certifications such as CSCA, PMP, Prosci Change Management, or ScrumMaster are advantageous.
• Adobe Certified Professional or Expert in Content Management solutions.
• Experience with agile methods and Design Thinking preferable.

Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check‑In approach where ongoing feedback flows freely.

If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the significant benefits we offer.

Adobe is an equal‑opportunity employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnic background or country of origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.